Compassionate Care for a Lifetime of Health and Happiness
At West Liberty Animal Hospital, our mission is to provide excellent and personalized patient care by utilizing the highest quality medical and surgical treatments while educating our clients, and to assist in all aspects of annual care so that pets and their owners can live their longest, happiest, and healthiest lives together.
Our History
Our hospital has been owned by Dr. David P. Dorn, VMD for over thirty years. With a team of dedicated doctors and technicians, we provide high-quality service to our clients and their pets. Our hospital is located in Dormont, just 10 minutes from downtown Pittsburgh, and we care for dogs, cats, birds, exotic animals, and reptiles.
Our Services
We offer a wide range of services, including medical, surgical, dental, and nutritional care. Our team is dedicated to providing personalized attention to each pet, and we offer specialist referrals when needed. We also have a pharmacy on site, making it convenient for our clients to fill their pet's prescriptions.
Our Team
Our team is comprised of experienced and compassionate doctors and technicians who are dedicated to providing the highest level of care for our patients. Our team includes Dr. David P. Dorn, VMD, Brittney C., Rose R. (O.G.), Tammy F., Rose W. (Little Rose), Laura B., and Nicole P. Together, we strive to provide exceptional care and service to our clients and their pets.
What Sets Us Apart
What sets us apart is our commitment to providing personalized care to each pet and their owner. We take the time to listen to our clients' concerns and develop individualized treatment plans that cater to their pet's unique needs. We are also dedicated to educating our clients on the best practices for caring for their pets, ensuring that they have the knowledge and tools necessary to keep their pets healthy and happy.
Overall Experience
The majority of reviewers had a positive experience at West Liberty Animal Hospital, praising the staff's kindness, patience, and knowledge. Many reviewers appreciated the clinic's ability to care for exotic animals, and some mentioned that the prices were reasonable.
Praises for Dr. Dorn and Staff
Several reviewers raved about Dr. Dorn's expertise, calm demeanor, and way of explaining complex medical issues. The staff was often described as friendly, caring, and efficient. Many reviewers mentioned that they felt relieved and trusted the clinic with their pets' care.
Positive Experiences with Exotic Pets
Reviewers with exotic pets, such as birds, ferrets, and reptiles, had particularly positive experiences, praising the clinic's specialized knowledge and care.
Communication and Scheduling Issues
A few reviewers mentioned issues with communication, such as not receiving clear explanations or being kept waiting for extended periods. However, some of these issues were resolved after the clinic contacted the reviewers to address their concerns.
Negative Experiences
Two reviewers had strongly negative experiences, citing poor customer service, overpricing, and a lack of concern from the vet. One reviewer felt shamed for their training techniques, and another felt ignored when they requested bloodwork for their cat.