Reliable, Professional Repairs. Since 1977.
Nestled in the heart of Ridgecrest, Paul & Sons Automotive, Inc. has been a pillar of exceptional automotive care for over 44 years. Led by a team of highly skilled and ASE Certified Master Technicians, we offer a comprehensive range of services to keep your vehicles performing optimally and safely on the road.
Preventative Maintenance
Maintain your vehicle's health with affordable and timely services like oil changes, transmission flushes, battery inspections, brake inspections, and comprehensive vehicle inspections. We'll help you establish a customized maintenance schedule to prevent costly repairs and ensure reliable transportation.
Diagnostic & Repair
From routine tune-ups to complex engine repairs, our technicians are equipped to handle all your automotive challenges. We utilize state-of-the-art diagnostic tools to quickly identify issues and provide accurate repairs the first time around.
Additional Services
- Towing and Recovery: Equipped with a fleet of tow trucks, we provide reliable towing services for disabled vehicles, roadside assistance, and off-road recovery.
- Mobile Audio & Multimedia: Upgrade your vehicle's audio and entertainment system with professional installations and repairs.
Customer-Focused Approach
At Paul & Sons, we prioritize excellent customer service. Our team is known for their friendliness, transparency, and personalized attention. We take the time to explain repair options, answer your questions, and provide estimates upfront.
Community Involvement
Paul & Sons is committed to supporting the Ridgecrest community. We proudly sponsor local youth sports, education projects, and various community service organizations.
Choose Paul & Sons for
- Experienced and certified technicians
- Comprehensive range of services
- Affordable and transparent pricing
- Genuine commitment to customer satisfaction
- Active involvement in the local community
Overall Experience
The reviewers had a mostly positive experience with Paul and Sons, praising the professionalism, friendly staff, and smooth transactions.
Praise for Staff and Service
Many reviewers complimented the staff, particularly Brian, Ash, and Nick, for their exceptional skill, professionalism, and friendly demeanor. They also appreciated the quick and efficient service, with some noting that the staff went above and beyond to ensure their satisfaction.
Reasonable Prices and Value
Several reviewers mentioned that the prices were reasonable, and they felt they received good value for their money. Some even compared prices to other mechanics and found Paul and Sons to be competitive.
Diagnostic and Repair Services
The reviewers were satisfied with the diagnostic and repair services, with some noting that the staff took the time to explain the issues and provided helpful information.
Minor Issues and Areas for Improvement
A few reviewers mentioned minor issues, such as a lack of detailed repair orders, a rude staff member, and a two-hour service charge that wasn't clearly communicated.