At Plymouth VIP Auto, we're proud to be the go-to destination for all your automotive needs in Plymouth, MN. With over 55 years of experience serving the local community, we're a family-owned and operated business that's been trusted by generations of families. Our commitment to providing professional service at the highest level of quality has earned us a reputation as one of the most reliable and trustworthy auto repair shops in the area.
Our Mission
Our mission is to maintain and restore the value, reliability, and safety of our customers' vehicles while building long-term relationships and providing exceptional customer service. We strive to solve our customers' automotive problems, making their lives a little easier. Our goal is to provide complete customer satisfaction, and we're proud to have achieved a 5-star review rating from our satisfied customers.
Our Services
As a full-service auto repair shop, we offer a wide range of services to meet your vehicle's needs. Our ASE-certified technicians are trained in the latest automotive technology and have hands-on experience working with both foreign and domestic vehicles. Our services include:
- Fuel Services: We offer a convenient fuel station on-site, making it easy to fill up and get back on the road.
- Fleet Service & Maintenance: We provide fleet maintenance and repair services to keep your company's vehicles running smoothly.
- Car Wash Services: Our state-of-the-art car wash facility provides a superior clean and shine for your vehicle.
- Tires - Sales & Service: We offer a wide selection of tires from top brands, as well as tire installation and repair services.
- Towing / Wrecker Services: Our tow trucks are available 24/7 for emergency towing and recovery services.
- Oil & Lube Services: We provide routine oil changes and lubrication services to keep your vehicle running smoothly.
Our Commitment
At Plymouth VIP Auto, we're committed to providing our customers with a hassle-free experience. We offer complimentary loaner cars, a free shuttle service, and a local pickup and drop-off service to make it easy for you to get your vehicle serviced. Our waiting area is equipped with free Wi-Fi, soda, water, and Keurig coffee, as well as a Nintendo Wii and Netflix streaming to keep you entertained while you wait.
Community Involvement
We're proud to be an active member of the Plymouth community, participating in local fundraisers, charity events, and community outreach programs. We believe in giving back to our community and making a positive impact on the lives of our customers and their families.
Overall Experience
The majority of customers had a positive experience at VIP Auto, with many praising the friendly and helpful staff, clean and comfortable waiting area, and quick turnaround time.
Customer Service
Many reviewers praised the excellent customer service, noting that the staff were friendly, helpful, and went above and beyond to ensure their needs were met.
Quality of Work
Most customers were satisfied with the quality of work, stating that the repairs were done efficiently and correctly.
Communication
Several reviewers praised the clear and concise communication from the staff, keeping them informed throughout the repair process.
Negative Experiences
A few customers had negative experiences, citing issues with billing, miscommunication, and perceived dishonesty.
Common Praises
Many reviewers praised the convenience, friendliness, and honesty of the staff, as well as the cleanliness and comfort of the waiting area.
