Healthy Pets Mean Happy Owners
At Old Town Animal Hospital, we offer small animal veterinary medicine of the highest caliber. Our years of dedication have earned us a reputation as being among one of the top choices for small animal veterinary care centers in the entire Katy, Texas area. Our veterinary clinic implements new treatment methods and the latest equipment as new developments in veterinary medicine occur.
Our Mission
Our mission is to stay ahead of the latest veterinary medicine techniques and procedures so your pet receives the quality of service and treatment you expect from a leader. Our clinic implements new treatment methods and the uses up-to-date equipment in line with new developments in veterinary medicine.
Our Services
We strive to provide complete veterinary care for our patients. Our services include wellness care, dental care, hyperbaric chamber, and products. From routine wellness check-ups and vaccines to dental care and addressing illnesses, we provide comprehensive veterinary services. Discover the convenience of scheduling your pet's appointment online through our user-friendly online booking tool.
Our Team
Our expert team is ready to keep your pet happy and healthy. From our front desk staff to our doctors and technicians, our team is committed to your pet's health and well-being. Meet our doctors, Dr. H. Shannon Hicks and Dr. Cecilia Chea, who are dedicated to providing the best care for your pet.
Our History
In the Community Since 1996, we have been providing small animal veterinary medicine of the highest caliber. Our years of dedication have earned us a reputation as being among one of the top choices for small animal veterinary care centers in the entire Katy, Texas area.
Overview of Reviews
The reviews of Old Town Animal Hospital in Katy, TX, are mixed, with some customers expressing satisfaction with the services and staff, while others have had negative experiences.
Positive Reviews
Many customers praised the staff and veterinarians, citing their professionalism, compassion, and expertise. Dr. Hicks, in particular, was mentioned several times as being knowledgeable and caring. Several reviewers praised the hospital's cleanliness and the promptness of their services. Some customers appreciated the hospital's willingness to accommodate their needs, even when it came to emergency situations.
Negative Reviews
On the other hand, some customers expressed frustration and disappointment with their experiences. One reviewer had a particularly bad experience with a unnecessary surgery, and poor communication from the staff. Another reviewer complained about the long wait times, even with scheduled appointments. A few reviewers mentioned that the staff was unfriendly or uncaring.
