Where We Treat Your Pets Like Our Own
At Hurstbourne Animal Hospital, we are dedicated to providing the highest level of veterinary care to pets in the Louisville community and beyond. Since 2000, our team of highly trained and experienced animal lovers have been committed to giving our patients the best care possible. Our mission is to be a partner in your pet's healthcare, and we strive to provide friendly, compassionate service to ensure that your furry friend receives the best possible care.
Our Services
We offer a wide range of services to meet the needs of your pet. Our services include wellness and prevention, testing and diagnostics, specialized services, surgical procedures, urgent care, and pet boarding. Whether your pet needs a routine check-up or has a specific health issue, our team is here to provide the highest level of care.
Our Team
Our team of veterinarians, technicians, and support staff are dedicated to providing exceptional care to your pet. We are passionate about what we do, and we take the time to get to know you and your pet, tailoring our care to meet their individual needs.
Our Mission
At Hurstbourne Animal Hospital, we are committed to providing the highest level of veterinary care to pets in the Louisville community and beyond. We strive to be a partner in your pet's healthcare, and we are dedicated to providing friendly, compassionate service to ensure that your furry friend receives the best possible care.
Why Choose Us
At Hurstbourne Animal Hospital, we are dedicated to providing exceptional care to your pet. Our team of highly trained and experienced animal lovers are committed to giving your pet the best possible care. We offer a wide range of services to meet the needs of your pet, and we strive to provide friendly, compassionate service.
Overview of Reviews
The reviews of Hurstbourne Animal Hospital are overwhelmingly positive, with many customers expressing their satisfaction with the care and service they received. The reviews highlight the hospital's gentle and caring staff, reasonable prices, and the ability to accommodate urgent appointments.
Positive Aspects
Many reviewers praised the hospital's staff, describing them as "warm", "inviting", "genuine", and "caring". The doctors and technicians were often mentioned by name, with reviewers expressing their gratitude for the individualized attention and care they received. The hospital's affordability and willingness to work with customers on payment plans were also appreciated.
Negative Aspects
However, not all reviews were positive. One reviewer had a negative experience with boarding their dog, citing neglect and poor care. The reviewer was upset that the hospital did not take responsibility for their mistakes and instead tried to charge them for additional services. Another reviewer had a mixed experience, praising some staff members while criticizing others.
Common Themes
Several common themes emerged from the reviews, including:
- The importance of compassionate and caring staff
- The need for affordable and flexible payment options
- The value of individualized attention and care
- The importance of clear communication and transparency
