Lastrapes Insurance Agency is one of the premier insurance agencies in New Orleans, serving the entire state of Louisiana from our offices in Metairie. Founded in 1995, our agency has grown to become a trusted name in the insurance industry, committed to providing customers with the best insurance value and service available.
Our Commitment
Our commitment is to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public. We work as a representative, helping to determine the best insurance needs for our clients, and can periodically review coverage as those needs change. We have access to multiple companies, ensuring our clients get the best combination of price, coverage, and service.
Our Services
We offer a wide range of insurance services, including automobile, homeowners, flood, boat, RV, motorcycle, umbrella, commercial insurance, business liability, commercial auto, commercial property, and workers' compensation. We take the time to understand our clients' needs and customize a policy that fits their needs and budget. We are committed to providing fast, friendly, and courteous service, and our staff is skilled to answer all of your insurance questions.
Personal Insurance
We offer a variety of personal insurance services, including automobile, homeowners, flood, boat, RV, and motorcycle insurance. Our experienced agents will work with you to understand your unique needs and provide you with a customized policy that fits your needs and budget. We also offer personal umbrella insurance, which provides additional liability coverage beyond your standard insurance policies.
Commercial Insurance
In addition to personal insurance, we also offer a range of commercial insurance services, including business liability, commercial auto, commercial property, and workers' compensation. Our experienced agents will work with you to understand the unique needs of your business and provide you with a customized policy that fits your needs and budget.
Why Choose Us
At Lastrapes Insurance Agency, we treat you as a person, not a number. We value customer service above all else and are committed to providing our clients with the best insurance value and service available. We work closely with our clients to understand their needs and provide them with a customized policy that fits their needs and budget. Our access to multiple companies ensures that our clients get the best combination of price, coverage, and service.
Our Pledge of Performance
We are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance services that are right for you and your family
- Guide you through all the claims process for a prompt and fair resolution to your claim
- Help solve problems related to your coverage or account
- Explain the coverage and options available to you through our agency at your request
- Return your phone calls and emails promptly and respond to your requests in a timely manner
- Use our experience and multiple company relationships to customize your coverage as needed
- Commit our staff to continuing education so they may be more knowledgeable in serving you
- Treat you with respect and courtesy
- Conduct our business in an ethical manner
Insurance Services Review
General Experience
The insurance services provided by Lastraps Agency have received high praise from two reviewers, Elizabeth Jeffrey and Sage Tillman, who have both given a 5-star rating.
Professionalism and Efficiency
The agency has been commended for its professionalism and efficiency in comparing insurance companies to find the most reasonable price for clients. Mark, a representative of the agency, has been specifically praised for his exceptional service.
Comparison to Other Insurers
Lastraps Agency has been compared favorably to other insurers such as State Farm and Allstate, with clients reporting significant savings (in the thousands of dollars) while still receiving better coverage and deductibles.
Communication and Responsiveness
Mark has been praised for his responsiveness to messages, providing timely quotes and excellent service, even under tight deadlines.
