Pushing the Envelope: Helping you make a one-of-a-kind impact.
At Direct One, Inc., we take pride in being Central Florida's print and direct mail leader. With a strong foundation established in 1999, we have consistently grown to become the go-to destination for all your printing and direct mail needs. Our highly-secure facility, state-of-the-art network technology, and rigorous security measures give our clients peace of mind that their information is safe and secure.
Our Services
We offer a comprehensive range of services, including direct mail printing, mailing lists, fulfillment, data processing, and promotional products. Our full-service approach ensures that our clients receive personalized attention and customized solutions tailored to their specific needs. Whether you need high-quality printing, targeted mailing lists, or efficient fulfillment services, we have got you covered.
Personalized Direct Mail
Our direct mail services empower you to make a lasting impression on your target audience. With our expertise in variable high-speed laser printing, complex data processing, and personalized marketing, you can create unique communications that drive recipients to read, react, and respond. From business cards to postcards, letters to envelopes, and beyond, we offer top-notch printing services that exceed your expectations.
Security and Compliance
As a PCI-DSS certified company, we take the security of your data and sensitive material very seriously. Our facility is equipped with 24-hour video surveillance, monitored security alarms, RFID photo badges, and state-of-the-art firewall and server technologies. We also conduct annual third-party data security audits to ensure our systems are up-to-date and secure.
Our Mission
At Direct One, Inc., we are committed to providing exceptional customer service, unparalleled data-processing capabilities, and an unwavering commitment to getting the job done right and on time. We understand that every piece of mail we send out represents not only our clients but also us. That's why we have assembled a team of highly skilled professionals with hundreds of years of cumulative experience working together to ensure your project is a success.
Overall Experience
The reviews of Direct One highlight both positive and negative experiences with the company. The majority of the reviewers have had a satisfactory experience, praising the company's professionalism, attention to detail, and excellent customer service.
Positive Reviews
- Professionalism and Attention to Detail: Many reviewers praised the company's professionalism and attention to detail. They appreciated the thoroughness and care taken in completing their jobs.
- Excellent Customer Service: Several reviewers raved about the excellent customer service they received, mentioning specific names like Jim Page who went above and beyond to ensure their satisfaction.
- Long-term Relationships: Long-term relationships and continued satisfaction with the company's services were also mentioned, with one reviewer having a 15-year relationship with the company.
Negative Reviews
- Poor Account Management: One reviewer had a negative experience with their account representative, Charlotte, citing unapproved printing of pamphlets and a lack of responsiveness to calls.
