Protecting What Matters Most
About Our Agency
Mills Insurance Agency, LLC is a newly established, local independent agency driven by a passion for protecting what truly matters to our clients. Owner Nick Mills, with extensive insurance expertise, founded the agency with a vision of providing comprehensive, individualized coverage and unparalleled client support.
We believe in building lasting relationships with our clients, understanding their unique risks and offering a diverse range of insurance solutions tailored to their specific needs.
Our Mission
Our mission is to empower our clients through:
- Transparency: Openly explaining insurance options and their implications in plain language.
- Accessibility: Providing personalized attention and guidance throughout the process.
- Value: Delivering competitive rates and customized coverage tailored to individual needs.
- Expertise: Leveraging our extensive industry knowledge to identify potential risks and recommend appropriate solutions.
What Sets Us Apart
As an independent agency, we have the freedom to select from a wide range of highly reputable insurance companies, enabling us to:
- Offer a diverse portfolio of customizable insurance plans.
- Negotiate competitive rates on behalf of our clients.
- Provide unbiased, personalized recommendations tailored to individual needs.
Our Commitment
At Mills Insurance Agency, LLC, we believe insurance is more than just numbers and policies. We are committed to:
- Building strong relationships with our clients.
- Going above and beyond to address their unique needs.
- Providing prompt and efficient claims handling.
- Serving as trusted advisors, guiding clients through the complexities of insurance.
Our Services
We offer a comprehensive range of personal and business insurance solutions, including:
- Personal Insurance: Auto, Home, Life, Renters, Medicare Supplement
- Business Insurance: Business Owners, Business Auto, Commercial Umbrella, General Liability, Workers' Compensation
Get a Quote Today
Contact Mills Insurance Agency, LLC today to request a personalized quote and experience the difference our personalized approach and competitive rates can make for you.
Insurance Company Review Summary
Customer Experience
Reviews highlight a mixed bag of customer experiences with the insurance company. On the positive side, many customers praise the company's customer service, citing friendly and motivated representatives who go above and beyond to assist with policies and requests. Some reviewers mention specific agents, such as Nick and Katie, who provided excellent service. Others appreciate the ease of use of the company's website and the personable approach of the company's representatives.
Pricing and Coverage
Several reviewers mention the competitive pricing of the insurance company, with some noting that they received better coverage for less money than with other companies.
Concerns and Issues
However, one reviewer had a negative experience with the company, citing a issue with adding insurance to their policy and expressing concern that they would have had to sue the company if they had been in an accident.
Areas for Improvement
One reviewer mentions a limitation of the company's 800# service, noting that changes cannot be made to policies outside of business hours.
