Where Everybody Knows Your Name
At Rhonda Floasin State Farm Agency, we are committed to providing top-notch insurance services to individuals, families, and businesses in Virginia Beach and surrounding areas. With over 38 years of experience in the industry, our agency has built a reputation for excellence, integrity, and personalized service. Our mission is to be an insurance professional whose actions are driven by keeping the customer's needs as our primary goal.
Our Story
Our agency was established in 1984, and since then, we have grown to become one of the most trusted insurance providers in the region. Our team of experienced and licensed professionals is dedicated to providing exceptional customer service, expert guidance, and tailored insurance solutions that meet the unique needs of our clients. We take pride in being a one-stop-shop for all your insurance needs, offering a wide range of products and services, including auto, home, condo, renters, personal articles, business, life, health, and pet insurance, as well as banking and annuities.
Our Services
At Rhonda Floasin State Farm Agency, we offer a comprehensive range of insurance products and services to cater to diverse client needs. Our services include:
- Personalized insurance quotes and policy advice
- Auto, home, condo, renters, and personal articles insurance
- Business insurance and commercial liability coverage
- Life insurance and health insurance options
- Pet insurance and recreational vehicle insurance
- Banking and annuities services
- Claims assistance and policy management
Our Team
Our team of experienced professionals is dedicated to providing exceptional customer service and expert guidance. With over 75 years of combined experience, our team members are licensed, friendly, and knowledgeable in the insurance industry. We strive to build long-term relationships with our clients, and our team is committed to providing personalized service that exceeds your expectations.
Our Mission
Our vision is to be an insurance professional whose actions are driven by keeping the customer's needs as our primary goal. We strive to run a successful business comprised of multiple-line customers who see our office as their first choice in Tidewater for all their insurance and financial service needs.
Excellent Customer Service
The reviewers consistently praised the exceptional customer service provided by the State Farm agents, particularly Debbie, Rhonda, Monica, Jake, and Jodi. They were described as helpful, knowledgeable, and always willing to assist with insurance needs.
Friendly and Communicative Agents
The agents were commended for their friendly and approachable demeanor, making it easy for clients to switch insurance companies and navigate the claims process. Their top-notch communication skills and ability to explain complex insurance concepts in simple terms were highly valued.
Personalized Attention
Several reviewers appreciated the personalized attention they received from the agents, who took the time to understand their specific needs and provided tailored solutions. The agents were also praised for their prompt responses to questions and concerns.
Efficient Claims Handling
The agents were credited with efficiently handling claims and providing guidance throughout the process. One reviewer, who had a difficult claim, was grateful for the agent's expertise and proactive approach in resolving the issue.
Highly Recommended
All reviewers highly recommended the State Farm agents, citing their exceptional service, expertise, and commitment to their clients' best interests.
