Protecting our community, one policy at a time.
At the Mark Hanson State Farm Insurance Agency, we are dedicated to providing top-notch insurance services to our clients in Illinois. As a trusted State Farm Insurance Agent, I, Mark Hanson, have been serving the greater Chicago area since 2010. With over 40 years of experience with State Farm, I have developed a deep understanding of the insurance needs of our community.
Our Mission
Our mission is to provide personalized insurance solutions to our clients, helping them to protect their assets and financial well-being. We take pride in building long-term relationships with our clients, getting to know their unique needs and concerns. With our expert advice and guidance, we help our clients make informed decisions about their insurance coverage.
Our Services
We offer a wide range of insurance products and services, including:
Auto Insurance: Protect your vehicle and drive with confidence. Our auto insurance policies cover damage to your vehicle, liability, and medical expenses.
Homeowners Insurance: Insure your home and its contents with our comprehensive homeowners insurance policies. We also offer coverage for condominium and renters insurance.
Business Insurance: Whether you're a small business or a large corporation, we offer tailored insurance solutions to protect your business and its assets.
Life Insurance: We provide life insurance options to ensure your family's financial security in the event of your passing.
Pet Insurance: Protect your furry friends with our pet insurance policies, offering coverage for veterinary expenses and injuries.
Other Services
We also offer additional services, including:
- Banking and financial services
- Mutual funds and annuities
- Insurance services for recreational vehicles, motorcycles, and ATVs
Our Expertise
Our team of insurance experts has extensive experience in the industry, with a deep understanding of the insurance needs of our clients. We take the time to understand your unique circumstances and goals, providing personalized recommendations and guidance.
Our Commitment
At the Mark Hanson State Farm Insurance Agency, we are committed to providing exceptional service, expertise, and value to our clients. We take pride in our reputation as a trustworthy and reliable insurance agency.
About Our Office
Our office is conveniently located at 4357 W. Fullerton Ave. in Chicago, IL 60639. We are open Monday through Friday from 9:00 am to 5:00 pm, Saturday from 9:00 am to 1:00 pm, and closed on Sundays. We offer bi-lingual services in English and Spanish.
Get in Touch
If you're looking for personalized insurance solutions, please don't hesitate to contact us. We're here to help. Simply give us a call at (773) 342-1900, send us an email, or stop by our office.
Customer Service Experiences
The reviews highlight varying experiences with the customer service provided by the State Farm agency. One reviewer, Luis Gomez, had a negative experience with a rude and unhelpful agent who hung up on him and later misunderstood his concerns. In contrast, many other reviewers praised the excellent customer service they received from agents like Mark, Jason, Julianna, Carina, and Luis, who were knowledgeable, patient, and helpful in addressing their concerns and needs.
Praises for Specific Agents
Several reviewers specifically mentioned the exceptional service they received from individual agents, including Mark, Jason, Julianna, Carina, and Luis. These agents were praised for their professionalism, knowledge, and dedication to providing excellent customer service.
Positive Aspects of the Agency
Reviewers were pleased with the agency's prompt attention, helpful staff, and the ability of agents to explain complex insurance processes in an easy-to-understand manner. The agency's ability to provide personalized service and coverage recommendations was also highlighted as a positive aspect.
