Take Control of Your Health, the Earlier the Better!
At McCarthy's Auto Body, we take pride in our commitment to providing the highest quality auto body repair services in the Cleveland Heights area. Our story begins in 1985, when Patrick J. McCarthy founded the company on his passion for cars. Over the past 34 years, we have built a reputation for excellence, earning the trust of our customers and insurance companies alike.
Our Story
As a family-owned and operated business, we understand the importance of delivering exceptional customer service. Our team of skilled technicians is dedicated to restoring your vehicle to its pre-loss condition, ensuring that it meets the highest standards of quality and safety. We take pride in our state-of-the-art technology, including our ProSpot Welder and Garmat heated downdraft spray booth, which enable us to produce a flawless finish.
Our Services
At McCarthy's Auto Body, we offer a wide range of services, from bumper repairs to full-blown collision repairs. Our experienced technicians are certified by the International Automotive Collision Repair Association (I-CAR) and are trained to work with a variety of vehicle makes and models. We cater to both foreign and domestic vehicles, ensuring that your vehicle receives the specialized care it needs.
Quality Auto Body Repairs
Our commitment to quality and customer satisfaction is evident in every aspect of our business. We invest in the latest equipment and technology to ensure that our repairs are of the highest standard. Our electronic transmission of estimates directly to insurance companies ensures that your claim is approved quickly and efficiently. We also offer courtesy cars for a worry-free experience.
Cost-Effective Repair Options
At McCarthy's Auto Body, we understand that budget is an important consideration for many of our customers. That's why we offer cost-effective bumper repair options, including dent "push-out" techniques that avoid the need for repainting. Our dedicated team is committed to providing you with personalized service and competitive pricing.
Why Choose Us?
At McCarthy's Auto Body, we are dedicated to providing the best possible service to our customers. We believe that exceptional quality, courtesy, and professionalism are key to building trust with our customers. Our commitment to quality and customer satisfaction has earned us recognition as a reputable business in the Cleveland Heights area.
Overall Experiences and Ratings
The reviews span a range of ratings, from 1 to 5 stars, indicating varying levels of satisfaction with McCarthy's Autobody. The majority of reviewers (5 out of 7) gave the shop a high rating, with several mentioning excellent service, professionalism, and quality work. However, two reviewers were significantly dissatisfied, citing poor customer service and rude treatment.
Positive Comments
The positive comments highlight the shop's ability to deliver excellent service, communicate effectively, and prioritize customers' needs. Reviewers appreciated the prompt work, professionalism, and courteous treatment by the staff. Many praised the shop's honesty, willingness to advocate for customers with insurance companies, and ability to resolve issues promptly.
Negative Comments
The negative comments primarily revolve around poor customer service, including rude treatment, lack of communication, and a hesitant attitude towards resolving issues. One reviewer was unhappy with the shop's policy regarding estimates, which led to a sense of frustration and disappointment.
