Empowering Your Future, One Policy at a Time
We are a leading insurance agency based in Tulsa, Oklahoma, dedicated to providing top-notch insurance and financial services to our valued clients. With our extensive experience spanning over three decades, we have established ourselves as a trusted name in the insurance industry, serving the communities of Tulsa, Broken Arrow, Jenks, Bixby, Sand Springs & Owasso. Our agency is conveniently located next to Ziggi's Coffee and across from Hooters, making it easily accessible for our clients.
Comprehensive Insurance Solutions Tailored to Your Needs
At Randall Young Ins Agency Inc., we take great pride in offering a wide range of insurance products and services designed to protect and grow your assets. Our portfolio includes:
1. Auto Insurance: We provide reliable and affordable auto insurance solutions to safeguard your vehicles and ensure peace of mind on the road. Our policies cater to various coverage needs, including liability, collision, comprehensive, uninsured motorist, and more.
2. Homeowners Insurance: Protect your sanctuary with our tailored homeowners insurance policies. Our coverage options include dwelling, personal property, liability, and additional living expenses, ensuring your home and belongings are secure.
3. Renters Insurance: Shield your personal property and enjoy peace of mind with our comprehensive renters insurance. Our policies cover your possessions, liability, and living expenses in the event of a covered loss.
4. Business Insurance: Safeguard your business with our customized insurance solutions for various industries. Our offerings include commercial property, liability, workers' compensation, business interruption, and other essential coverages.
5. Life Insurance: Secure your family's financial future with our array of life insurance options. Our offerings include term life, whole life, universal life, and variable life, ensuring a perfect fit for your family and business needs.
6. Health, Pet, and Other Products: Our portfolio extends beyond traditional insurance to include health, pet, banking, mutual funds, annuities, and other financial products. Our goal is to provide a holistic approach to protecting and growing your assets.
Expertise and Community Commitment
Our founder, Randall, has been a State Farm associate since 1991 and holds numerous accreditations, such as the Chartered Property Casualty Underwriter (CPCU) and Master of Business Administration (MBA) from McNeese State University. As an active member of the community, Randall is involved in various organizations, including NAIFA, the CPCU Society, and the Leadership in Life Institute.
Our unwavering commitment to client satisfaction, community involvement, and ongoing education distinguishes us from our competitors. As a testament to our dedication, we maintain a 4.7 out of 5 average rating on Google, based on 76 reviews.
Schedule a Free Consultation Today
Whether you need a personalized quote, policy review, or claim assistance, our dedicated team is here to help. Reach out to us at (918) 664-8750 or schedule a virtual meeting to experience the exceptional service and expertise that sets Randall Young Ins Agency Inc. apart.
Overall Customer Experience
The customers who have had a positive experience with State Farm and its representatives have praised the excellent service, professionalism, and helpfulness of the staff. They have felt valued and supported throughout the process.
On the other hand, one customer had a severely negative experience with a particular agent, Randall Young, and his office. They experienced difficulties with filing a claim, felt ignored, and were not provided with adequate support. The customer reported feeling belittled, unhelped, and misled by the agent and the insurance company.
Key Issues
- Poor customer service: The customer who had a negative experience with State Farm felt that they were ignored, belittled, and not helped with their claim. They felt that it was unacceptable that the agent would not advocate for the customer.
- Lack of transparency: The customer felt that the agent and the insurance company were not transparent about the coverage and how it worked, which added to the frustration and disappointment.
- Unresponsive: The customer felt that the agent and the insurance company were unresponsive to their concerns and needs, which added to the overall negative experience.
Conclusion
The customers who have had a positive experience with State Farm have praised the excellent service, professionalism, and helpfulness of the staff. However, the customer who had a negative experience felt that they were not helped, ignored, and belittled, which Highlights the importance of providing good customer service.
