Protecting Your Tomorrow, Today!
At Darla Zeli - State Farm Insurance Agent, we understand that life is full of unexpected moments, and that's why we're here to help. With over 35 years of experience serving the Pittsburgh area, our team has a deep understanding of the needs of the local community. As your trusted insurance agent, we're committed to understanding what's going on in your world so we can deliver options, service, and support that fit your needs.
Our Mission
Our mission is to provide new and existing customers a comprehensive review of their insurance policies to protect them from unexpected life events. We strive to provide personalized insurance and financial services that cater to your unique needs, whether it's auto, homeowners, condo, renters, business, life, health, or pet insurance. Our goal is to help you plan ahead and make informed decisions about your financial future.
Products and Services
We offer a wide range of insurance products and services designed to meet the diverse needs of our clients. Our insurance products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking services and financial planning tools to help you achieve your long-term goals. Our team is dedicated to providing flexible payment plans, 24/7 support, and one of the largest claims organizations in America.
Our Commitment
At Darla Zeli - State Farm Insurance Agent, we're committed to being involved in the community and supporting local schools and organizations. We're proud to be a part of the South Side Chamber of Commerce and look forward to seeing you at different events that we sponsor throughout the year.
Why Choose Us?
By choosing Darla Zeli - State Farm Insurance Agent, you'll have access to a team of experienced professionals who are dedicated to understanding your unique needs and delivering personalized insurance and financial services. With our reputation for excellence and commitment to community involvement, you can trust that you're in good hands.
Overall Experience
The majority of customers had a positive experience with the insurance agency, praising the staff's professionalism, knowledge, and responsiveness. Many reviewers appreciated the personalized attention they received, and the agency's ability to explain complex insurance terms in a clear and concise manner.
Positive Aspects
- Friendly and knowledgeable staff
- Personalized attention and care
- Ability to explain complex insurance terms clearly
- Competitive pricing and discounts
- Quick response times and availability
Negative Aspects
- A few customers experienced poor customer service, including ignored calls and unhelpful representatives
- Some customers were dissatisfied with the agency's claims process
- One customer felt that the service had declined since the COVID-19 pandemic