Transforming Smiles, Improving Lives
At Wallace Barber State Farm, we're more than just an insurance agency - we're your trusted partners in protecting what matters most to you. With over 18 years of experience, our team is dedicated to providing personalized insurance solutions tailored to your unique needs.
Our Story
As a native Lexingtonian and University of Kentucky alum, I've been fortunate enough to build a thriving insurance business that serves the local community. When I'm not helping policyholders, you can find me on the local golf course or binge-watching Netflix on the weekends. I've been married to my wonderful wife LaShawn for over 25 years, and we're proud pet parents to our terrier mix, Jake.
Our Mission
At Wallace Barber State Farm, our mission is to provide top-notch insurance products and exceptional customer service to individuals, families, and businesses throughout Lexington and beyond. We believe in building strong relationships, providing personalized advice, and offering a wide range of insurance products to meet your unique needs.
Our Services
We offer a comprehensive suite of insurance products, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Life insurance
- Business insurance
- Pet insurance
- Rec vehicles insurance
- Boat insurance
- Personal articles insurance
- Health insurance
- Banking services
- Mutual funds
- Annuities
Why Choose Us?
By choosing Wallace Barber State Farm, you'll experience the difference that comes with working with a dedicated, community-focused insurance agency. Our team is committed to providing:
- Personalized service tailored to your unique needs
- Competitive rates and discounts
- A wide range of insurance products to meet your needs
- Exceptional customer service and support
- A local, community-focused approach to insurance
Get in Touch
If you're looking for a trusted insurance partner to help you navigate the complexities of insurance, we'd love to hear from you. Please don't hesitate to contact us to discuss your insurance needs, request a quote, or schedule a consultation.
Overall Experience
The reviewers had varying experiences with the insurance agency, with some having excellent interactions and others encountering unprofessional behavior.
Positive Experiences
Many reviewers praised the agency's staff for their exceptional service, quick responses, and willingness to go above and beyond to meet clients' needs. They were commended for being helpful, knowledgeable, and friendly. Some reviewers appreciated the staff's patience and understanding, especially during stressful situations like moving or dealing with unexpected incidents.
Negative Experiences
On the other hand, some reviewers had poor experiences with the agency. They reported unprofessional behavior, including being talked down to and having their requests ignored. In one case, a reviewer's insurance was canceled without notification, and they were asked to replace their roof out of pocket. Another reviewer had a car incorrectly removed from their policy and was charged more when trying to add it back.
Staff Performance
Some staff members, such as Mai and Yajaira, were singled out for their exceptional service and willingness to help. However, some reviewers were dissatisfied with the performance of Wallace Barber and his team, citing incompetence and unprofessional behavior.
