Customer Service Is Not A Department, It's An Attitude.
At Express Tire and Auto Service, we pride ourselves on being a one-stop shop for all your automotive needs. With over 20 years of experience serving the Harrison, Ooltewah, and Murray Hills areas, we have built a reputation for providing reliable, affordable, and high-quality services to our customers. Our team of ASE Master Techs is dedicated to ensuring that your vehicle is running at its best, and we take pride in our ability to diagnose and repair even the most complex problems.
Our Services
From routine maintenance to complex repairs, we offer a wide range of services to keep your vehicle in top condition. Our services include brake repair, auto AC repair, fluid flushes, computer diagnostics, car batteries, wheel alignments, and much more. We also offer top-quality tires from brands like Michelin, BFGoodrich, Uniroyal, and more. Our state-of-the-art equipment and facilities ensure that your vehicle receives the best possible care.
Our Mission
At Express Tire and Auto Service, our mission is to provide honest, reliable, and affordable services to our customers. We strive to build long-term relationships with our customers, and we take pride in our commitment to excellence. We believe that customer service is not just a department, but an attitude, and we strive to embody that attitude in everything we do.
Why Choose Us?
There are many reasons why customers choose Express Tire and Auto Service. We maintain an A+ rating with the Better Business Bureau, and we stand behind our services and products with a 12-month/12,000-mile warranty. Our team of experts is trained to provide the best possible service, and we use only top-quality parts and equipment to ensure that your vehicle receives the best possible care. We offer convenient online scheduling, and we welcome you to browse our website to see the latest in wheels, tires, and vehicle service needs.
Overall Impression
The reviews for Express Tire and Auto Service are overwhelmingly positive, with customers praising the shop's friendly and knowledgeable staff, efficient service, and honest business practices.
What Customers Like
- Friendly and courteous staff
- Efficient service, with many customers noting quick turnaround times
- Honest and trustworthy business practices
- Knowledgeable staff who take the time to explain repairs and services
- Competitive pricing
- Convenient location and extended hours of operation
Types of Services Provided
- Tire sales and service (including repairs, replacements, and rotations)
- Auto repairs and maintenance (including oil changes, brake pad replacements, and alignment services)
- General repairs and maintenance
Standout Employees
- Steve, the owner, is consistently praised for his honesty, integrity, and customer-focused approach
- Ray is mentioned as being knowledgeable, upfront, and honest
- Billy is noted for his expertise in front-end alignment
- The entire team is praised for their friendly, courteous, and welcoming demeanor
