Trusted Auto Repair in Ames, Taking Care of Your Family Since 1974
A Family-Owned Tradition of Automotive Expertise
Eastman AutoCare has proudly served as your reliable partner in automotive care since 1974. We're a local, family-owned business dedicated to delivering exceptional customer service, honesty, and meticulous craftsmanship to every vehicle that enters our shop.
Our Expertise
Our team of ASE-certified technicians are highly skilled and experienced in handling all aspects of auto repair and maintenance. From routine oil changes to complex engine repairs and diagnostics, we've got you covered. We are equipped with the latest technology and diagnostic equipment to ensure accurate and efficient repairs every time.
What Sets Us Apart
What sets Eastman AutoCare apart from the competition is our unwavering commitment to:
- Honesty: We pledge open communication and transparency throughout the repair process.
- Expertise: Our skilled technicians have decades of combined experience and are certified by the Automotive Service Excellence program.
- Quality: We use only genuine parts and adhere to the highest industry standards.
- Convenience: We offer shuttle services and loaner cars for your added convenience.
- Transparency: We provide upfront estimates and detailed explanations of all recommended services.
A Comprehensive Service Menu
Our comprehensive service menu includes:
- General Maintenance: Oil changes, tire rotations, battery checks, tune-ups, and more.
- Repair Services: Engine repair, transmission repair, brake repair, suspension repair, electrical troubleshooting, and more.
- Preventative Care: Inspection and maintenance programs for your specific vehicle.
- Specialized Services: Custom exhaust fabrication, engine performance upgrades, and computer diagnostics.
Your Trusted Partner in Car Care
At Eastman AutoCare, we treat every vehicle as if it were our own. We combine expert knowledge, cutting-edge technology, and personalized customer service to deliver the ultimate automotive experience. We're committed to building lasting relationships with our clients and ensuring their complete satisfaction.
Excellent Customer Service and Timely Repairs
The majority of reviews praise Eastman Repair for their exceptional customer service, quick turnaround times, and reasonable rates. Many customers appreciate the loaner cars provided while their vehicles are being repaired, allowing them to continue with their daily activities without interruption.
Reliable and Honest Repair Services
Several reviewers commend Larry and the Eastman Repair team for their honesty, reliability, and expertise in repairing vehicles. Customers appreciate the transparency in explaining the necessary repairs and prioritizing them based on urgency.
Positive Experiences with Towing and Quick Repairs
Some reviewers had positive experiences with the towing service, which quickly transported their vehicles to the repair shop. They were impressed with the rapid repair of their vehicles, often within a day, and at a reasonable cost.
Negative Experiences with Repair Quality and Trust
However, two reviewers had negative experiences with Eastman Repair. One customer alleges that the repair shop contaminated their brake fluid with coolant, leading to additional costs and repairs. Another customer was dissatisfied with the quality of work, citing ongoing issues with their vehicle after multiple visits and payments.
