Your Three Shields of Protection: Inspect, Inform, and Notify
At Edison Auto Service, our objective is to offer the best services available at affordable prices. We take pride in our work, and our customers appreciate our honesty and transparency. We never encourage disingenuous social media commentary or offer discounts for them. Instead, we welcome genuine reviews from our satisfied customers.
Our Philosophy
Our philosophy is built around three shields of protection: Inspect, Inform, and Notify. We inspect every car that comes into our shop, using state-of-the-art diagnostic equipment to identify any issues. We inform our customers of any current and future problems, providing detailed pictures and records of our findings. Finally, we notify our customers when repairs and regular maintenance are due, and we keep a record of all parts replaced.
Our Services
We offer a wide range of services, including brake repair, transmission repair, car care, and fleet maintenance. Our team of experienced mechanics is dedicated to providing top-notch service, using only the latest technology and equipment. We work on all makes and models, and we're fully transparent in our dealings with customers.
Our Community
We're proud to be a part of the Fort Myers community, and we're committed to giving back. We've partnered with Safe Kids Southwest Florida, a organization dedicated to preventing unintentional injuries in children. Through our partnership, we've been able to provide resources and safety devices to families in need throughout our region.
Our Team
Our team is led by Dan Lewis, our Operations Manager, who has years of experience in the automotive industry. Our team of mechanics is highly trained and dedicated to providing exceptional service to our customers. We're proud of our reputation for honesty and transparency, and we work hard to maintain our high standards.
Our Facility
Our facility is equipped with the latest technology and equipment, including Hunter alignment equipment and factory scan tools. We have 10 working bays, two 18,000lb lifts, one 16,000lb lift, and four 8,000lb lifts. We're fully equipped to handle any job, from routine maintenance to complex repairs.
Excellent Customer Service and Repairs
The majority of reviewers praised Edison Auto for their exceptional customer service, professionalism, and expertise in diagnosing and fixing various car problems. Many reviewers appreciated the transparent and honest communication, prompt service, and reasonable pricing.
Knowledgeable and Skilled Mechanics
Reviewers were impressed with the mechanics' knowledge and skill in identifying and resolving complex issues, often finding cost-effective solutions. They appreciated the thorough explanations and detailed reports provided, making them feel informed and valued.
Positive Experiences
Many reviewers reported positive experiences, including quick turnaround times, convenient scheduling, and a welcoming atmosphere. Some reviewers mentioned receiving surprise gestures, such as a thank-you note with a scratch-off lottery ticket.
Rude Phone Experience
One reviewer had a negative experience with a rude phone conversation, which led to a hung-up call.
