At Auto Glass Services NW, we are proud to be a family-owned business with a long history of providing exceptional auto glass repair and replacement services to the people of Portland and surrounding areas. Founded by a local family man with a passion for cars, our company has been serving the community for over 25 years.
Our Story
As a family, we grew up in Northeast Portland and have always had a love for the great outdoors. We've spent countless hours exploring the coastal, mountain, and desert highways of Oregon, enjoying the beauty of our state. Our story is one of dedication, hard work, and a commitment to providing the best possible service to our customers.
Why Choose Us
At Auto Glass Services NW, we believe that quality and service go hand-in-hand. That's why we use only the highest-quality materials and state-of-the-art equipment to ensure that every windshield and auto glass replacement meets our high standards. Our certified technicians are fully equipped to work on all types of vehicles, from small sedans to large trucks and SUVs.
Our Services
We offer a full range of auto glass repair and replacement services, including:
- Windshield replacement
- Door glass repair and replacement
- Side glass repair and replacement
- Vent glass repair and replacement
- Back glass repair and replacement
- Break-in remediation
- ADAS calibration
- Insurance claims processing
Our Promise
We promise to provide great value and outstanding service, regardless of the size or difficulty of the repair. Our Lifetime Warranty guarantees that our work will meet the highest standards of quality and durability.
Our Commitment
At Auto Glass Services NW, we are committed to providing the best possible service to our customers. We believe that every customer deserves the highest level of quality, and we are dedicated to making sure that you receive the best possible service. We work directly with great insurance companies like State Farm and third-party auto glass administrators like Lynx Services, to make it easy for you.
Get a Quote
For a free quote, simply call us at (503) 744-6090 or fill out our online request form. Our certified technicians will come to you, wherever you are in Portland, OR. We'll take care of your insurance claim and have you back on the road in no time.
Problems with Quality of Work
Several reviewers have had issues with the quality of work performed by Auto Glass Services. Aaron Rutledge's review highlights a situation where the company replaced his windshield, but it leaked and created problems with the interior of his car. The company attempted to fix the issue, but ultimately, the customer had to remove the interior carpet and replace it. This experience led Aaron to warn other customers, "Buyer beware."
On the other hand, most reviewers have had positive experiences with the company. They have praised the quality of work, professionalism, and courteous staff. Many reviewers have mentioned that they received excellent service, and the company was able to fix their windshield issues efficiently and at a reasonable price.
Technical Issues and Delays
Some reviewers have experienced technical issues with the service provided by Auto Glass Services. Simon Hwang's review highlights a situation where the technician missed the scheduled appointment time, damaged his interior, and failed to use a genuine part. The review also mentions that the technician had a language barrier, which made communication difficult. Simon has expressed his frustration with the experience and has warned other customers to avoid using the company.
Poor Communication
Poor communication has also been an issue with some reviewers. Simon Hwang's review mentions that the company failed to pick up the phone when he tried to call to discuss his experience. The voicemail box was also full, making it impossible for him to leave a message.
