Compassionate Care for a Lifetime of Love
At MidCity Veterinary Hospital, we are dedicated to providing modern and compassionate veterinary care to the furry friends of New Orleans. Our full-service veterinary facility is conveniently located in the MidCity area, and we welcome walk-ins with open arms. Our mission is to provide top-notch medical care to your beloved pets, and we strive to build long-lasting relationships with our clients based on trust, compassion, and exceptional service.
Our Story
Dr. Audrey Hess, DVM, founded MidCity Veterinary Hospital in 2011 with a vision to provide high-quality veterinary care to the community she loves. As a native of MidCity, Dr. Hess realized the need for a veterinary hospital that could cater to the unique needs of pet owners in the area. With her extensive experience in small animal medicine and surgery, Dr. Hess has created a state-of-the-art facility that offers a wide range of services to keep your pets healthy and happy.
Our Services
At MidCity Veterinary Hospital, we offer a comprehensive range of services to cater to the diverse needs of our furry friends. From routine check-ups and vaccinations to advanced surgical procedures and dental care, we have got you covered. Our services include:
- Comprehensive physical exams
- Rapid results of physiologic lab work
- Parasite screenings
- Dental cleaning
- Full line of Hill's prescription diets
- Preventative health care
- Bathing, pet spa services
- Digital radiology
- Ultrasound
- State-of-the-art surgical equipment
- Pain management
- Effective individual flea control
- Boarding
- Convenient hours
- Online appointments
- Online pharmacy
Our Commitment
At MidCity Veterinary Hospital, we are committed to providing exceptional veterinary care that exceeds your expectations. We believe that every pet deserves the best possible care, and we strive to deliver personalized attention to each and every patient that walks through our door. Our team of dedicated professionals is passionate about providing compassionate care, and we promise to treat your pets with the love and respect they deserve.
Overall Experience
The majority of reviewers had an extremely positive experience at MidCity Veterinary Hospital, praising the staff's kindness, compassion, and professionalism. Many reviewers mentioned the individualized care and attention their pets received, and how the veterinarians took the time to explain their pet's condition and treatment options.
Praise for Specific Staff Members
Several reviewers singled out specific staff members, such as Dr. Hess, Dr. Charlot, and David, for their exceptional care and compassion. Reviewers praised their kindness, patience, and understanding, and appreciated the extra time they took to explain their pet's condition and treatment options.
Positive Aspects of the Clinic
Reviewers praised the clinic's clean and organized facilities, as well as the caring and knowledgeable staff. Many reviewers appreciated the clinic's follow-up care and communication, including phone calls and emails to check in on their pets after appointments.
Negative Experiences
However, not all reviewers had a positive experience. Some reviewers criticized the clinic's pricing, citing unexpected costs and hidden fees. One reviewer had a negative experience with the clinic's diagnosis and treatment of their cat's condition, feeling that they were misled and not fully informed about their cat's condition.
Areas for Improvement
Based on the negative reviews, areas for improvement include clearer communication about costs and treatment options, as well as more transparency about diagnosis and prognosis.
