Quality Service, Unbeatable Value
At Lincoln Auto Repair, we're a family-owned and locally operated business that's dedicated to providing top-notch auto repair services to the good people of Lincoln, Nebraska. With over 50 years of combined experience among our skilled technicians, you can rest assured that your vehicle is in good hands when you bring it to us.
Our Philosophy
We're proud to be a one-stop auto repair shop that offers a wide range of services, from routine maintenance to complex repairs. Our goal is to provide personalized service that's tailored to each customer's unique needs, and to build long-term relationships founded on high-quality performance. We're always happy to answer any questions you may have about your vehicle, because we love talking about cars almost as much as we love working on them.
Our Services
We offer a comprehensive range of auto repair services, including A/C repair, brake service, diagnostics, lift kits, oil, lube, and filter changes, shocks and struts, and tune-ups. Whether you're bringing your vehicle in for a quick tune-up or a major repair, you can trust that our skilled technicians will provide personalized service and unbeatable value.
Why Choose Us?
So why choose Lincoln Auto Repair over the big chains? It's simple: we're a locally owned business that's committed to providing personalized service and building long-term relationships with our customers. We're not just looking to get your car in and out the door as quickly as possible - we want to get to know you and your vehicle, and provide the kind of customized service that only a small, family-owned business can offer.
Customer Experience
Positive Reviews
The majority of customers have had an excellent experience at Lincoln Auto Repair. They praised the honesty, fairness, and transparency of the staff, particularly Mark, the owner. Customers appreciated the detailed explanations of the repairs needed and the estimates provided. Many reviewers mentioned the quick turnaround time, efficient service, and the fact that the staff did not try to oversell unnecessary repairs.
Specific Praise
- Many reviewers praised Mark's openness and transparency in explaining the repairs needed and the costs involved.
- The staff's honesty and fairness were frequently mentioned as a positive aspect of the experience.
- The quick turnaround time and efficient service were also highlighted as strengths of the shop.
Negative Reviews
However, a few customers had a negative experience at Lincoln Auto Repair. One customer felt overcharged for repairs and was dissatisfied with the work done. Another customer was unhappy with the shop's inability to accommodate a short-notice request for a 10-minute job. A third customer had a poor experience a couple of years ago, feeling misled about the repairs needed and experiencing further issues with their vehicle after picking it up.
Common Issues
- Overcharging for repairs
- Inability to accommodate short-notice requests
- Miscommunication about repairs needed
