Your vehicle, our priority. Your trust, our guarantee.
Welcome to One Stop Automotive, the top choice for auto repair and service in Tucson, AZ. Our family-owned and operated shop has been providing exceptional services to the community since 1984. At One Stop Automotive, we understand the importance of having a reliable vehicle to get you where you need to go. That's why we're dedicated to delivering top-quality repairs, unparalleled customer service, and fair pricing.
Our Services
At One Stop Automotive, we offer a wide range of services to cater to all your vehicle's needs. From routine maintenance to major repairs, our skilled and ASE-certified mechanics are equipped to handle any job. Our services include:
- Engine Tuning: Get your engine running smoothly and efficiently with our expert tuning services.
- Transmission Repair: Trust our experts to diagnose and repair any transmission issues, ensuring your vehicle shifts smoothly and reliably.
- Cooling System Repairs: Ensure your vehicle remains cool and comfortable with our expert cooling system repairs.
- Oil Changes: Regular oil changes are crucial to maintaining your vehicle's longevity. We use high-quality oils to ensure optimal performance.
- Battery Replacement: Swap out your old battery for a new one with our expert replacement services.
- Belt Repair: Our experts will assess and repair any worn-out belts to prevent costly breakdowns.
- Electrical Car Repair: Troubleshoot and repair any electrical issues affecting your vehicle's performance.
- Suspension Repair: Maintain your vehicle's ride and handling with our suspension repair services.
- BG Services: Trust our experts to diagnose and repair any underlying issues affecting your vehicle's performance.
Quality and Guarantee
At One Stop Automotive, we're committed to delivering exceptional quality and peace of mind. That's why we stand behind our work with a 3-year or 36,000-mile warranty on parts and labor for most repairs. We're proud to offer transparent pricing, ensuring you know exactly what you're getting for your investment.
Customer Reviews
Don't just take our word for it! Our customers rave about our exceptional service and quality work. Check out what some of our satisfied customers have to say:
"Steve took great care of me, he called me consistently with updates of my vehicle's condition, he truly made me feel like they cared."
- Emmett Richter
"I have been taking my car here for years and will not go anywhere else for my repairs. Service is always expedient, thorough, and fairly priced."
- Miguel Pineda
"I highly recommend One Stop Automotive for any auto repair needs. Steve and his team are knowledgeable, friendly, and provide excellent service."
- Steve Kneen
Our Commitment
At One Stop Automotive, we're committed to providing the best possible experience for our customers. Our team is dedicated to delivering exceptional service, ensuring your vehicle is repaired quickly and efficiently, and keeping you informed every step of the way. We're proud to be a part of the Tucson community and look forward to serving you.
Overall Experience
The overall experience at One Stop Automotive is overwhelmingly positive, with many customers praising the shop's professionalism, honesty, and excellent customer service.
Positive Aspects
- Many customers appreciated the shop's honesty and transparency, with some mentioning that they were not pushed to make unnecessary repairs.
- The staff, particularly Steve and Matt, were praised for their excellent customer service, communication, and willingness to explain the repairs in a clear and concise manner.
- Several customers mentioned that the shop was able to diagnose and fix issues that other mechanics were unable to identify or repair.
- The shop's turnaround time was also praised, with some customers mentioning that their vehicles were ready for pickup in a timely manner.
Negative Aspects
- A few customers had negative experiences, including one customer who felt that the shop did not take their concerns seriously and another who experienced a series of mistakes and misdiagnoses that led to additional costs.
- One customer was dissatisfied with the shop's refusal to help with a simple task, such as breaking loose lug nuts, unless they were willing to spend over $1000.
- Another customer experienced a transmission flush without their consent, which led to additional issues with their vehicle.
