At Tommy Mathewes Auto Repair, we have been serving the Augusta area since 2004, and have quickly grown to be one of the premier BMW and Mercedes independent service facilities in the CSRA. Our team, led by Tommy, who has been ASE Master Certified since 1983, is dedicated to providing quality diagnosis, service, and repair of your vehicle. With over 25 years of automotive experience, we have built a reputation for providing high-quality repairs at a reasonable price.
Our Services
From a simple oil change to complete maintenance and repair, we are the CSRA's independent BMW, Mercedes, and Import experts! Our rates are very competitive, and we provide high-quality repairs for a reasonable price. We are certified and have the equipment to properly diagnose and fix your BMW, Mercedes, Import, or Domestic vehicle. This is very important because it means the job is done properly the first time around and to the exact car manufacturer's specifications.
Our maintenance services include manufacturer-recommended scheduled maintenance, maintenance during the warranty period, quick service oil changes, tire rotations and balancing, coolant flushes, transmission flushes, and more. Our repair services include advanced emissions diagnostics, brakes, mufflers and exhaust systems, automatic/manual transmissions and clutches, shocks, struts, CV joints and suspension, fuel injection, ignition, timing belts, electrical system, cooling (A/C) and heating systems, and pre-purchase inspections.
Why Choose Us
With a loyal base of satisfied customers, we have built a reputation that is well known in the CSRA. We are dedicated to providing high-quality repairs and exceptional customer service. Our modern, well-equipped shop has the latest tools, diagnostic equipment, and technical information systems to ensure that your vehicle is diagnosed and repaired correctly the first time.
Overview of Tommy Matthews Auto Repair
Tommy Matthews Auto Repair is a highly recommended repair shop with a team of skilled technicians who provide excellent service, honest assessments, and timely repairs.
Positive Reviews
- Fast and efficient service with a focus on customer satisfaction
- Thorough diagnoses and explanations of problems and recommended repairs
- Honest and transparent with customers about the work needed and the cost
- Friendly and knowledgeable staff who take the time to explain the repairs and answer questions
- Reasonable prices and a willingness to work with customers to find a solution that fits their budget
- A commitment to integrity and doing what is best for the customer
Negative Reviews
- A few customers expressed dissatisfaction with the cost of repairs, particularly for German-made vehicles
- One customer had a negative experience with a pre-purchase inspection, feeling that a significant issue was missed
- Another customer had a problem with a repair, feeling that the issue was not properly addressed
- One customer had a negative experience with a warranty issue, feeling that they were not properly assisted
