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Expert Care, Gentle Touch

Introduction

At Family Dentistry of Short Pump, we believe in empowering our patients with exceptional dental care and personalized attention. Our experienced team of dentists, hygienists, and technicians are dedicated to providing comprehensive oral healthcare for the whole family in a comfortable and welcoming environment.

Our Expertise

From routine preventive care to advanced restorative and cosmetic dentistry, our services are designed to meet your unique needs. Here's what we offer:

Restorative & Cosmetic Services

  • Comfortable dentistry with gentle techniques
  • Comprehensive dental cleanings and exams
  • Cosmetic dentistry options like veneers, crowns, and whitening
  • Advanced restorative services for cracked teeth, fillings, and root canal therapy
  • Implant placement and restoration for missing teeth

Preventative & Diagnostic Services

  • Digital X-rays and imaging for accurate diagnosis
  • Oral cancer screenings and fluoride treatments
  • Night guards to protect teeth from nighttime grinding
  • Periodic exams to catch potential problems early on

Advanced Technologies

  • iTero Digital Scanner for accurate digital impressions, allowing for precise restoration
  • Implant-supported crowns and bridges for natural-looking, long-lasting smile restoration
  • Comprehensive range of orthodontic services, including Invisalign for teeth straightening

Patient-Centered Care

  • Individualized treatment plans tailored to each patient's needs and goals
  • Personalized attention and compassionate care
  • Open communication and clear explanations of treatment options
  • Emphasis on patient comfort and relaxation

Quality & Convenience

  • Modern, welcoming office with a calming atmosphere
  • Experienced and friendly staff committed to your comfort and care
  • Flexible scheduling options for your convenience
  • Convenient location with ample parking near Short Pump Town Center

Our Philosophy

At Family Dentistry of Short Pump, we believe in:

  • Providing access to quality dental care for the entire family
  • Empowering patients through education and individualized care
  • Building long-lasting relationships with our patients
  • Creating a positive and comfortable dental experience for every visit
Reviews (435)
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Positive: The positive comments highlight the friendly, professional, and thorough care provided by the practice.
Negative: The negative comments express frustration with delays, unexpected additional services, and misplaced priorities.

Poor Experience

Chris Verdicchio CVertigo gave the practice a 1-star rating, mentioning that he had to wait a month for the oral surgeon referral after the dentist realized more teeth needed to be extracted, including wisdom teeth. He expressed frustration that the dentist did not extract the one tooth he initially came in for, leading to more pain and bleeding.

Rachel S. gave the practice a 3-star rating, stating that while the hygienists and doctors were open about their procedures, she was disappointed to receive a bill for additional services that were "mistakenly forgotten" to be billed.

Positive Experiences

Several reviewers praised the practice for its friendly and professional staff, comfortable atmosphere, and thorough care. Some highlights include:

  • Sandy Corbett appreciating the thoroughness and gentleness of hygiene Destiny and Dr. MacIlwaine.
  • Hazel James and Jackie Bessette commenting on the kind, friendly, and welcoming staff.
  • Carrie Lilly and Karen Conrad praising the thoroughness, knowledge, and comfort provided by the hygienists and dentists.
  • Leah Anderson, Dori Richardson, Erica Burkey, and Carrie Lilly commending the practice for being positive, encouraging, and professional, with some mentioning specific staff members.