Building Relationships, One Transmission at a Time
At Tri-City Transmission, we take pride in being Arizona's oldest and most trusted transmission and auto repair shop since 1972. Our commitment is to provide exceptional customer service, ensuring that your car is fixed right, and you didn't pay for anything you didn't need. From our initial intake interview to our systematic diagnostic process, repair consultation, and unprecedented triple-check quality control, we guarantee a successful customer experience.
Our Story
We understand that visiting a transmission shop can be daunting, and that's why we're dedicated to building relationships while fixing transmissions. Transmissions are often the most complicated, misunderstood, and expensive repair to your vehicle, surrounded by well-intentioned bad advice from neighbors, friends, and even regular automotive technicians. That's why we're committed to educating our customers and providing top-notch service.
Our Services
We offer a wide range of services to cater to your automotive needs, including transmission repair, cost-effective diagnostic services, automatic and manual transmission repair, transfer case repair, drive shaft repair, differential repair, domestic and foreign car repair, clutch repair, auto repair, air conditioning service, brake system repair, catalytic converter service, cooling systems, motor mount replacement, timing belt replacement, and water pump replacement.
Our Team
Our team is dedicated to providing exceptional customer service, and we're committed to being a place where everyone wants to come to work. We believe in collaboration, good communication, and camaraderie, and we're always looking for good people interested in personal development to join our team.
Our Philosophy
At Tri-City Transmission, we're not just about fixing transmissions; we're about building relationships and trust. We're committed to earning your trust since 1972, and we're proud to have served the Arizona community for over four decades.
Excellent Customer Service and Repair Experience
Tri-City Transmission has received numerous 5-star reviews from satisfied customers who have had positive experiences with the company. Many reviewers praised the company's excellent customer service, honesty, and transparency in their dealings.
Professionalism and Expertise
Reviewers praised the professionalism and expertise of the company's owner, Dave Riccio, and his team. They were impressed with the thorough diagnostics, detailed explanations of the repair process, and the use of OEM parts.
Communication and Timeliness
Customers appreciated the company's prompt communication, including phone calls to confirm repairs, explain the repair process, and provide updates on the status of their vehicles.
Honesty and Integrity
Many reviewers praised the company's honesty and integrity, stating that they were not pressured into unnecessary repairs and that the company did not take advantage of them.
Quality of Work
Reviewers reported being extremely satisfied with the quality of work performed on their vehicles. They mentioned that their vehicles were fixed correctly, and they were happy with the results.
Negative Review
One reviewer had a negative experience, feeling bullied by Dave and judged by their boyfriend's knowledge of cars. However, this review stands out as an exception among the numerous positive reviews.