Trusted Experts in Heating and Cooling Solutions
At Long Air Conditioning, we are a locally owned and operated business that has been serving the community of Montgomery County and surrounding areas for over 50 years. Our story began in 1966 when Doyle and Joan Long started the business out of their garage, and since then, we have grown into a reputable and trustworthy name in the HVAC industry. Our commitment to honesty, quality workmanship, and integrity has allowed us to build strong relationships with our customers and employees.
Our Mission
Our mission is to provide the best service, prices, and quality to our customers. We strive to make a positive impact on our community by providing top-notch HVAC solutions that cater to the unique needs of our customers. Our team of dedicated professionals is committed to delivering exceptional service, and we take pride in being a family-owned business that is driven by a passion for excellence.
Services
We offer a wide range of services to meet the unique needs of our customers. Our services include air conditioning, heating, home automation, and Trane products. We understand that every home is unique, and that's why we offer personalized solutions that cater to the specific needs of our customers. Whether you need a new installation, repair, or maintenance, our team of experts is always ready to provide you with top-notch service.
Trane Products
As an official dealer of Trane, we are proud to offer a wide range of Trane products, including air conditioners, gas furnaces, indoor air quality solutions, heat pumps, and thermostats. We understand the importance of having a reliable and efficient HVAC system, and that's why we only offer products from reputable manufacturers like Trane.
Our Team
Our team is comprised of dedicated professionals who are passionate about delivering exceptional service. Our team includes experienced technicians, sales managers, and customer service representatives who are always ready to help. We take pride in being a family-owned business, and our team is committed to providing personalized service that exceeds our customers' expectations.
Community
At Long Air Conditioning, we are committed to giving back to our community. We take pride in being an active member of our community, and we strive to make a positive impact on the lives of our customers and employees. We believe in building strong relationships based on trust, integrity, and honesty, and we look forward to serving our community for many years to come.
Overall Experience
The majority of customers have had a positive experience with Long AC, praising their prompt, professional, and honest service. Many customers have used their services multiple times and have always been satisfied with the work done.
Positive Comments
- Excellent customer service
- Honest and upfront about prices and work needed
- Prompt and reliable service
- Knowledgeable and skilled technicians
- Reasonable prices
- Long-standing relationships with customers
Negative Comments
- One customer had a negative experience with a faulty unit and poor customer service
Specific Services
- Installation: Many customers have praised Long AC's installation services, citing their professionalism, promptness, and fair prices.
- Repairs: Long AC's repair services have also received high praise, with customers noting their quick response times, knowledgeable technicians, and reasonable prices.
- Maintenance: Regular maintenance services have been praised for their thoroughness and attention to detail.
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