Trust us to take the stress out of auto repair and maintenance
At Nick's Auto Care, we're not just about fixing cars - we're about ensuring a great customer experience that's made us a popular choice, voted #1 on Nextdoor since 2016. We operate with full transparency, offering Digital Vehicle Inspections (DVIs) and a free second opinion to ensure you feel confident in the decisions you make for your vehicle. Our courtesy No-Wrench Inspection and fleet services further set us apart. Nick's Auto Care is more than just an auto repair shop; we're a team committed to taking the stress out of auto repair and maintenance.
Our Services
We specialize in domestic and Asian vehicles, and also Sprinter and Volkswagen models. Our core services range from oil changes and maintenance to comprehensive diagnostics and brake repairs. We are your one-stop shop for AC & heat repair, engine and transmission services, suspension and alignment, as well as light-duty diesel repair. Our adept team is also well-versed in hybrid & EV repair, keeping pace with the latest in automotive technology.
What We Do
At the heart of our auto repair services lies an unwavering commitment to delivering a great customer experience. We understand that automotive repairs can often be stressful and time-consuming. That's why we go above and beyond to create a streamlined, stress-free, and customer-oriented process. Whether it's offering the convenience of a 24-hour drop-off and pick-up, or ensuring a comfortable waiting area complete with free Wi-Fi, our services are designed with your comfort and convenience in mind.
What We Offer
We believe in the quality and reliability of our auto repair services, and to back this, we offer a comprehensive nationwide Napa 3/36 warranty. This warranty covers parts and labor on qualifying repairs and services for 36 months/36,000 miles, assuring you that your vehicle is taken care of long after it leaves our shop. We understand that auto repairs and maintenance can sometimes be unexpected and strain your budget. That's why we offer flexible payment options through Synchrony Car Care, a financing plan designed specifically for automotive expenses, allowing you to spread the cost of your service over time, making it more manageable and less stressful.
Trust Us With Your Fleet Vehicles
When it comes to maintaining your fleet, reliability, efficiency, and speed are of utmost importance. That's why we offer dedicated fleet services to ensure your business vehicles stay on the road and perform at their best. We understand the unique needs and challenges of fleet management and offer tailored maintenance and repair plans to reduce downtime and maximize operational efficiency.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Excellent Customer Service
Many customers praised the excellent customer service they received at Nick's Auto Care. The staff were described as friendly, knowledgeable, and easy to work with. They were also appreciated for their patience in explaining issues and providing detailed reports with pictures to ensure customers understood what was needed.
Timely and Fairly Priced Repairs
Several customers were impressed with the timely manner in which repairs were completed and the fair pricing of the services. Some customers appreciated the honesty and transparency of the staff, who did not try to upsell or push unnecessary repairs.
Negative Experiences
Poor Communication and Delayed Repairs
One customer had a terrible experience, stating that it took an entire day to complete an oil change and A/C check, despite being told it would only take 2-3 hours. They felt that the staff lacked human decency and did not offer any discounts.
Unnecessary Repairs and Poor Service
Another customer had a negative experience, stating that the staff at Nick's Auto Care tried to charge them for unnecessary repairs and even broke their car. They felt that the staff were dishonest and untrustworthy.
