Where You Are Like Family
At Fast Lane Automotive, we are a family-owned and operated full-service auto repair shop in Orlando, Florida. We pride ourselves on providing outstanding auto repair and maintenance services to our valued customers. Our team of trustworthy auto care professionals is dedicated to delivering consistent vehicle services on time, ensuring that our customers receive the best possible experience.
Our Commitment
We are committed to providing an excellent customer service experience, performing quality workmanship, understanding your needs and concerns, and exceeding your expectations. We understand that your vehicle is a huge investment and that you rely on it to get you where you need to go. That's why we strive to alleviate any stress or disruption to your lifestyle when you bring your car in for service.
Our Services
At Fast Lane Automotive, we offer a wide range of services to cater to all your auto repair and maintenance needs. Our services include:
- A/C Recharge & Repair
- Brakes & Brake Pads
- Fluids And Fluid Exchanges
- Inspections & Diagnostics
- Oil Change, Lube & Filter Service
- Preventative Maintenance
- Tires & Alignments
What Sets Us Apart
At Fast Lane Automotive, we pride ourselves on our exceptional reputation for providing outstanding auto repair and maintenance services. We have an A+ Better Business Bureau ranking, and our Google Reviews, Yelp Reviews, and Repair Pal Reviews are evidence of our commitment to excellence. We treat our customers like family, and our reviews show that we are dependable, reliable, and honest.
Our Guarantee
We stand behind our work with a 3-year/36,000-mile nationwide warranty on parts and labor. We also offer a Fast Lane Brake Lifetime Guarantee, where we'll replace brake pads or shoes for free for life when brake fluid exchanges are performed every 30,000 miles.
Why Choose Us
At Fast Lane Automotive, we are dedicated to building lifelong relationships with our customers through excellent customer service, the highest quality of work, and caring for our customers' concerns. We invite you to experience the difference for yourself and become part of the Fast Lane Automotive family.
Exceptional Customer Service
The majority of reviewers praised Fast Lane Automotive for their exceptional customer service. Many reviewers mentioned that the staff were friendly, professional, and took the time to explain the necessary repairs and costs in detail. Some reviewers appreciated the personalized service, with staff members going above and beyond to ensure customer satisfaction.
Trust and Honesty
Several reviewers mentioned that they trusted Fast Lane Automotive due to their honesty and transparency. The staff were upfront about the necessary repairs and costs, and did not try to upsell or overcharge. This transparency and honesty earned the trust of many customers.
Efficient and Timely Service
Many reviewers praised Fast Lane Automotive for their efficient and timely service. Repairs were completed quickly, and customers were kept informed throughout the process. Some reviewers appreciated the convenience of being able to schedule same-day appointments and having their cars ready on time.
Cleanliness and Amenities
Some reviewers praised the cleanliness and amenities of the shop, including the waiting area and break room. The coffee was even mentioned as being "awesome" by one reviewer!
Minor Issues with Scheduling
Only one reviewer mentioned a minor issue with scheduling, where they were told one timeframe for the repair, but were later told it would take longer. However, this issue was not enough to detract from the overall positive experience.