Experience the Kirkwood Difference: Where You're Treated Like Family
At Kirkwood Auto Center, we're more than just an auto repair shop - we're a family. Since 1979, we've been committed to providing top-quality auto services to the Wilmington, DE community. Our family-owned and operated shop has built a reputation for excellence, earning us the title of "Best Auto Repair and Tire Center" in Wilmington, Delaware.
Our Mission
Our mission is to treat every customer like family. We believe in transparency, honesty, and exceptional customer service. From the moment you step into our facility, you'll be treated with warmth and respect. Our ASE-certified technicians and professionally trained service advisors will work with you to create a service plan tailored to your vehicle's specific needs.
Our Services
We offer a full suite of auto services, including general repair, preventative maintenance, engine light diagnosis, brake repair, wheel alignment, transmission repair, and more. We're dedicated to providing high-quality auto care using state-of-the-art tools, components, and service techniques. Our commitment to excellence has earned us a 2-year/24,000-mile nationwide warranty.
Why Choose Us?
We're committed to providing an exceptional customer experience. We offer a range of convenient services, including:
- Free pick-up and delivery of your vehicle
- Comfortable waiting room with free Wi-Fi
- Financing available
- Loaner cars and dedicated shuttle service
Meet Our Team
Our team of experts is dedicated to providing you with the best possible auto care experience. From our front office to the garage, we're committed to treating you like family. Our service advisors will work with you to create a personalized service plan, and our ASE-certified technicians will use only the highest-quality components and tools to ensure your vehicle is running at its best.
Our Warranty
We're so confident in our work that we offer a 2-year/24,000-mile nationwide warranty. If you experience any issues with your vehicle after a visit with us, return to our facility and we'll handle the problem at no additional cost to you.
Get in Touch
Ready to experience the Kirkwood Auto Center difference? Contact us today to schedule an appointment or learn more about our services. We can't wait to welcome you to the Kirkwood family!
Overall Experience
The majority of customers have reported an excellent experience at Kirkwood Auto Center, praising the speed of service, professional communication, and honest explanations of repairs and costs. Many customers have appreciated the detailed breakdown of work done, costs, and future maintenance requirements.
Positive Aspects
- Friendly, courteous, and respectful staff
- Professional and honest communication
- Fast and efficient service
- Detailed explanations of repairs and costs
- Convenient courtesy shuttle service
- Clean and well-maintained service center
- Trustworthy and reliable service
Negative Aspects
- One customer was unhappy with the $190 flat fee for diagnostics, feeling that it was unnecessary
- Another customer had an issue with the diagnosis of their vehicle, feeling that the technician did not properly address the problem
