Perfect Is Our Minimum Standard
Who We Are
LBA Services has been proudly serving the Kansas City metro area since 1985. Founded on a commitment to unparalleled customer service and technical expertise, we specialize in heating, ventilation, air conditioning (HVAC), and plumbing solutions. Our team of highly skilled and certified technicians are dedicated to delivering efficient and reliable solutions to keep your home comfortable and functioning optimally.
Our Services
We offer a comprehensive range of services to meet all your home comfort needs, including:
HVAC Services
- Furnace and air conditioner repair, installation, and maintenance
- Duct cleaning and sealing
- Air purification and filtration
- Comprehensive tune-ups and preventative maintenance plans
Plumbing Services
- Leak detection and repair
- Water heater repair, installation, and maintenance
- Drain cleaning and repair
- Whole-house repiping
- Expert plumbing installations for kitchens, bathrooms, and more
Beyond the Services
What sets us apart is our unwavering commitment to exceptional customer service. We are:
- People-focused: Our technicians are friendly, polite, and dedicated to understanding your unique needs.
- Results-oriented: We solve your problems efficiently and effectively, the first time around.
- Transparent: We communicate clearly and honestly about your options and costs.
- Reliable: We stand behind our work with a 100% satisfaction guarantee.
Our Values
At LBA Services, we believe in:
- Perfection: We strive to deliver flawless results every time.
- Integrity: We conduct ourselves with honesty and transparency.
- Professionalism: We maintain a courteous and respectful demeanor.
- Community: We actively support and involve ourselves in the local community.
Join the Perfect Service Family
Our dedication to exceptional service extends beyond our customers. We are also committed to creating a positive work environment for our team of talented professionals. If you are passionate about home comfort and dedicated to delivering unparalleled customer service, we encourage you to join our team!
Overall Positive Review
LBA Services received mostly positive reviews from satisfied customers. The reviews praised the company's technicians for their professionalism, knowledge, and friendly attitude. Many customers appreciated the thorough explanations and detailed information provided by the technicians, making them feel informed and comfortable with the services performed. Several reviewers mentioned the company's responsiveness, promptness, and fair pricing. The technicians were often named and complimented for their excellent work, such as Ramon, Cornelius, Jason, Jalyn, Andrew, Jamal, Dave, Adrian, Sam, Ramon, Scott, Kevin, and others.
Negative Reviews
However, there were a few negative reviews that highlighted issues with the company's sales tactics, pricing, and customer service. Some customers felt misled or pressured into purchasing services they didn't need, while others experienced poor communication and follow-up from the company. A few reviewers mentioned issues with the company's warranty and return policies.
Specific Issues and Concerns
Some specific issues mentioned in the negative reviews include:
- High-pressure sales tactics
- Misleading or inaccurate information provided by technicians
- Poor communication and follow-up from the company
- Issues with warranty and return policies
- Overpricing for services
