Healing Hands Home Care Inc. is a leading home health agency in Chicago, committed to providing individual patients and families with competent, safe, and cost-effective quality home health care services. Our mission is to deliver excellent quality of services in the comfort of our patients' homes, with a personal touch that sets us apart from others. We are proud to be a Medicare-approved and Joint Commission-certified home healthcare agency, dedicated to promoting and maintaining the physical, emotional, spiritual, and psychosocial health of our patients.
Our Leadership
Our agency is led by a team of experienced and dedicated professionals who are committed to providing the best possible care to our patients. Our administrator, Glenda Alday-Catangay, oversees the daily operations of the agency and ensures that we meet the highest standards of quality and compliance. Our agency supervisor, Donald Owsley, RN, acts as a patient advocate and provides guidance and instructions to our skilled nurses to move our patients toward healing, recovery, and optimization of the quality of life and wellness.
Why Choose Us?
At Healing Hands Home Care Inc., we are dedicated to providing excellent quality of services, with a personal touch that sets us apart from others. We understand that new techniques, theories, and information surrounding the best care for seniors are ever-changing, and we are committed to staying up-to-date with the latest research and best practices in home health care. We believe that individuals and families have the right to participate in the decisions regarding their own healthcare and in the way that care is provided, and we strive to work effectively with other healthcare providers and community organizers to foster continuity of care.
Our Services
We offer a range of care services, including:
- Skilled Nursing Care: Our skilled nurses provide medical examinations, evaluate nursing care of the sick and injured, and implement and evaluate nursing care plans. They are licensed healthcare professionals who act as patient advocates for the care and recovery of patients and maintenance of their health.
- Wound Care: Our specialized wound care and management of existing conditions provide comprehensive wound care, focusing on prevention, early detection, and evidence-based treatments to promote healing and prevent complications.
- Medical Social Worker: Our medical social workers assess medical and supportive needs and provide a variety of services, including counseling, advocacy, and community resource coordination.
- Physical Therapy: Our physical therapists provide services to restore mobility, strength, and functionality, using evidence-based interventions to promote optimal functioning and prevent further disability.
- Occupational Therapy: Our occupational therapists specialize in rehabilitation techniques and equipment to help patients regain independence in activities of daily living and improve quality of life.
- Speech Therapy: Our speech therapists restore speech and language skills of individuals with communication disorders, providing comprehensive evaluations and customized treatment plans to meet each patient's unique needs.
- Home Health Aide: Our home health aides provide assistance with activities of daily living, including bathing, dressing, grooming, and light housekeeping, under the supervision of a registered nurse.
- TeleHealth: Our telehealth services allow patients to receive ongoing care and support from the comfort of their own homes, using secure and convenient telecommunication technologies.
Our Commitment to Quality Care
At Healing Hands Home Care Inc., we are committed to providing competent, safe, and cost-effective quality home health care services. Our patients, their families, and our staff are partners in care, care planning, and numerous components that are related to patient's care, including goals and desired outcomes for our patients. We believe that communication, collaboration, and respect are essential to achieving the best possible outcomes for our patients, and we are dedicated to working closely with our patients, their families, and their healthcare providers to ensure that we meet their unique needs and preferences.
Healing Hands Home Care: Overall Experience
The reviews highlight the exceptional care provided by Healing Hands Home Care, with all reviewers giving 5-star ratings except for one. The common theme is the high-quality service and care provided by the staff, who are described as attentive, cheerful, caring, and knowledgeable.
Care and Support
The caregivers are praised for their thoroughness, concern for patients' care and health, and empowerment to ask questions. The nurses, therapists, and aides are described as outstanding, super-fantastically outstanding, and dedicated to taking good care of patients. The care is individualized, and patients receive prompt responses and attentions.
Office Staff
The only negative comment is about the office staff, which was described as less than mediocre in providing guidance. The reviewer emphasizes the need for patients to understand the healthcare system to effectively utilize the services.
Recommendation
The vast majority of reviewers highly recommend Healing Hands Home Care, citing the excellent care, attention, and support provided.
