Protecting What Matters Most, One Policy at a Time.
At Rusty Smith State Farm Agency, we're dedicated to providing top-notch insurance services to the communities of Cumming, Suwanee, and Dawson. Our team, led by Rusty Smith, a seasoned State Farm agent with 10 years of experience, is committed to helping you navigate the complex world of insurance with confidence.
Our Mission
As a local insurance agency, we're deeply rooted in our community and take pride in our commitment to supporting local schools, athletics programs, and charitable organizations. Our mission is to provide quality insurance products and exceptional customer service, empowering individuals and businesses to safeguard their assets, protect their loved ones, and achieve their long-term goals.
Insurance Products and Services
We offer a comprehensive range of insurance products, including Auto Insurance, Homeowners Insurance, Motorcycle Insurance, Boat Insurance, Renters Insurance, Condo Insurance, Business Insurance, Life Insurance, and Pet Insurance. Additionally, we provide financial services and banking products to help you plan for your future and grow your savings account. Our experienced team will work closely with you to understand your unique needs and provide personalized insurance solutions that cater to your lifestyle, budget, and goals.
Our Commitment
At Rusty Smith State Farm Agency, we're dedicated to upholding the values that State Farm has built over the past 100 years. We're committed to being a trusted resource for our local community, providing guidance, support, and exceptional customer service to help you achieve your goals. Whether you're buying a new car, moving into your dream home, or planning for your future, we're here to help you every step of the way.
Why Choose Us
As a local insurance agency, we're deeply invested in our community and committed to providing personalized service that exceeds your expectations. Our team is knowledgeable, friendly, and dedicated to helping you make informed decisions about your insurance coverage. With Rusty Smith State Farm Agency, you can rest assured that you're in good hands.
Excellent Customer Service
The staff at Rusty Smith's State Farm office are known for their exceptional customer service. They are polite, personable, and helpful, taking the time to explain things and offering helpful advice. Brooke, in particular, is a standout, going the extra mile to assist with policy changes and resolving document problems.
Praise for Brooke
Brooke is consistently praised for her friendly and attentive service. She listens to concerns and questions, and takes the time to explain options and assist with insurance needs. She is considered the "gem" of the office and is highly recommended.
Attentive and Informative
The staff are attentive and informative, keeping clients informed throughout the claims process and providing excellent service. They are responsive to clients' needs, returning calls promptly, and are honest and attentive in their interactions.
Highly Recommended
Rusty Smith's State Farm office is highly recommended for their excellent customer service, with many clients praising the staff's politeness, helpfulness, and attention to detail.
One Dissatisfied Client
However, one client had a negative experience, citing issues with professionalism, quality, and value. They claimed to have been overcharged and had a policy set up differently than they had originally requested.
