Transform Your Look, Transform Your Life
At Brian Stephens Insurance Agency, we are an independent insurance agency with over 20 years of combined insurance experience. We pride ourselves in serving our customers and their needs, treating each one as part of our family. We represent some of the highest quality insurance companies in the industry, but we work for you, our customers, because without you, we wouldn't be in business. Our customers often stop by our office just to say hello and share their daily life events with us, and we enjoy hearing about their families and the things they're blessed with.
Our Mission
Our mission is to help people manage those parts of life that they don't always have control over. We care for our customers by utilizing our experience and talents to guide them with the highest quality companies in the industry. We've built our success on quality service, relationships, trust, and integrity. Our vision for the future is to be there for our customers with the best services and products currently available. We will continue to represent the leading companies in the insurance industry and uphold Brian Stephens Insurance Agency's Mission by consistently providing exceptional service to our customers.
How We Can Help You
We offer a wide range of insurance services to help you protect yourself and your loved ones. Our expertise includes:
Auto Insurance
With our auto insurance services, you can choose from various options of coverage within, including liability coverage, comprehensive and collision coverage, and uninsured/under-insured motorists coverage. Whether you're at fault or not, we'll help you navigate the process and provide you with the best coverage options.
Auto Insurance Options
- Liability Coverage: This type of coverage protects you in the event you're sued for claims that come within the coverage of your insurance policy.
- Comprehensive & Collision Coverage: This coverage protects your vehicle in a wide range of situations, including theft, fire, vandalism, and natural disasters.
- Uninsured/Under-insured Motorists Coverage: This coverage pays for your injuries if you're struck by a hit-and-run driver or someone who doesn't have auto insurance.
Home Owners Insurance
Our home owners insurance services help you protect your home and belongings from unexpected events. We work with leading insurance companies to provide you with the best coverage options, so you can have peace of mind knowing you're prepared for the unexpected.
Life Insurance
Our life insurance services help provide financial security for your loved ones in the event of your passing. We'll work with you to understand your needs and provide you with the best coverage options to ensure your family's financial future is protected.
Health Insurance
Our health insurance services help you navigate the complex healthcare system and provide you with the best coverage options. We'll work with you to understand your needs and provide you with the best coverage options to ensure your health and wellbeing.
Commercial Insurance
Our commercial insurance services help protect your business from unexpected events. We'll work with you to understand your business needs and provide you with the best coverage options to ensure your business's financial stability.
Insurance Agency Review Summary
The reviewers are generally satisfied with the services provided by this insurance agency, with several giving 5-star ratings. The agency's staff, particularly Erica and Brian, are praised for their helpfulness, responsiveness, and professionalism. Many reviewers have switched to this agency from other providers and have saved money on their insurance premiums.
Customer Service
Reviewers praise the agency's customer service, citing prompt responses to their questions and concerns. Erica and Brian are particularly commended for their availability, friendliness, and willingness to help.
Insurance Coverage
The agency offers a range of insurance products, including auto, home, and Medicare supplement insurance. Reviewers are satisfied with the coverage options and rates provided.
Negative Comments
However, one reviewer, Marquis Knight, gave a 2-star rating, citing some negative experiences with the agency. The reviewer reported difficulties when moving to a new state and having their insurance renewed at their old address instead of their new address. The reviewer also felt that the agency's handling of the situation was unprofessional and resulted in a credit hit.
Overall Satisfaction
Despite the negative experience reported by one reviewer, the majority of reviewers are extremely satisfied with the agency's services and would highly recommend them to others.
