Pamper your Carpet with Professional Care
Who are we?
Lotus Green Carpet & Rug Care is a trusted name in professional carpet and upholstery cleaning in the Washington DC area. We've been providing exceptional cleaning services for over a decade, earning the trust of both residential and commercial clients.
Our Mission
Our mission is to deliver comprehensive cleaning solutions that restore and protect your carpets, upholstery, and other home decor items. We are committed to using eco-friendly products and state-of-the-art equipment to provide safe and effective cleaning solutions.
Our Services
We offer a comprehensive range of services to meet your diverse cleaning needs, including:
- Carpet Cleaning: Deep cleaning, stain removal, pet odor removal, and deodorizing.
- Upholstery Cleaning: Professional cleaning for all types of upholstery, including sofas, chairs, and curtains.
- Organic Cleaning Solutions: Eco-friendly cleaning products that are safe for your family, pets, and the environment.
- Rug Cleaning: Specialized cleaning for Oriental and fine rugs.
- Water Damage Restoration: Emergency flood and water damage restoration services.
Why Choose Lotus Green?
- Expertise and Experience: Our team of certified and experienced cleaners are highly skilled in all aspects of cleaning.
- Quality and Attention: We pay meticulous attention to detail, ensuring that your home is left spotless.
- Eco-Friendly Practices: We prioritize the use of eco-friendly cleaning products to protect both people and the environment.
- Exceptional Customer Service: We are committed to providing our clients with exceptional customer service every step of the way.
Our Promise
At Lotus Green Carpet & Rug Care, we are dedicated to delivering exceptional cleaning results and exceeding your expectations. We provide a satisfaction guarantee on all our services.
Contact us today to schedule a free consultation and receive a personalized cleaning plan tailored to your specific needs.
Service Quality
The reviews of Lotus Green Carpet Cleaning DC range from 1 to 5 stars, with most customers expressing high satisfaction with the service. The majority of reviewers praised the company's professionalism, reliability, and attention to detail. Many customers appreciated the use of non-toxic products and the thoroughness of the cleaning process.
However, one reviewer felt misled by the estimated price of $149, which increased to $380 upon arrival.
Product Quality
The company uses fully organic cleaning options, which many customers appreciated for its safety and effectiveness. The cleaning products used had a pleasant scent and did not require chemicals to clean up stains.
Customer Service
Many reviewers praised the customer service, citing a pleasant experience with the representatives, including James, Sam, and Michelle. The staff were professional, polite, and knowledgeable about the cleaning process.
Additional Services
Some reviewers appreciated the additional services offered, such as same-day cleaning and special packages for deep cleaning.