Protecting what matters most, today and tomorrow.
At Joe Adams Insurance Agency, Inc., our mission is to provide our clients with personalized insurance solutions that meet their unique needs and goals. With over 36 years of experience, our team of dedicated professionals is committed to helping individuals, families, and businesses navigate the complex world of insurance and financial services.
Our Story
As a third-generation State Farm Agent, I, Joe Adams, have dedicated my career to helping people like you navigate the complexities of insurance and financial services. With a strong commitment to advanced studies and staying on top of industry news and trends, my team and I are dedicated to providing you with expert guidance and personalized solutions that meet your unique needs and goals.
Our Services
We offer a comprehensive range of insurance products and services, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicle insurance. In addition to our insurance products, we also offer a range of financial services, including banking, mutual funds, and annuities.
Our Mission
At Joe Adams Insurance Agency, Inc., our mission is to provide our clients with personalized insurance solutions that meet their unique needs and goals. We believe in building long-lasting relationships with our clients, and we are committed to providing expert guidance and exceptional customer service.
Our Promise
Our team is dedicated to providing you with personalized attention and expert guidance. We take the time to understand your unique needs and goals, and we work with you to develop a personalized insurance plan that meets your needs and budget. Whether you're looking for insurance for your car, home, life, or business, we have the expertise and resources to help you make informed decisions.
Our Values
At Joe Adams Insurance Agency, Inc., we are committed to living by a set of core values that guide our interactions with our clients, our community, and each other. These values include:
- Integrity: We believe in doing what is right, even when no one is watching.
- Excellence: We strive to be the best in everything we do.
- Respect: We believe in treating others with dignity and respect.
- Teamwork: We believe in working together to achieve common goals.
- Innovation: We believe in staying ahead of the curve and embracing change.
Excellent Customer Service and Responsiveness
Many reviewers praised the exceptional customer service and responsiveness of Joe Adams and his team, particularly Shawn Bumiller and Marsha. They were described as proactive, responsive, personable, and accountable. Reviewers appreciated the ease of communication and the team's willingness to answer questions and provide guidance.
Positive Experiences with Claims and Policy Changes
Several reviewers shared positive experiences with claims and policy changes, citing the team's helpfulness and efficiency in handling their concerns. They appreciated the team's expertise and patience in explaining complex insurance processes.
Friendly and Knowledgeable Staff
Reviewers consistently mentioned the friendly and knowledgeable staff, particularly Shawn Bumiller and Marsha, who were described as going above and beyond to provide excellent service.
Negative Experiences with Claims and Payments
On the other hand, a few reviewers expressed frustration with their claims experiences, citing difficulties with the claims process, lowball estimates, and demands for out-of-pocket payments. They felt that the agency was not providing adequate support or fair treatment.
