Giving back to my community, one policy at a time.
At Carrie Ratliff State Farm Insurance, we are dedicated to providing exceptional service and personalized attention to each and every one of our clients. As your trusted insurance provider, we understand that insurance is not just a necessary evil, but a vital component of protecting your most valuable assets - your family, your home, and your business.
Our Story
Carrie Ratliff, our state farm agent, has a deep understanding of the importance of community and family. She graduated from Youngstown State University and has been serving the local community for many years. She is a proud supporter of local sports teams and organizations, including the Youngstown Phantoms, Poland All Sports Boosters, and Canfield Baseball Club. With her passion for giving back to the community, Carrie is committed to providing not only exceptional insurance services but also a sense of community and belonging.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your assets with our comprehensive auto insurance coverage.
- Homeowners Insurance: Safeguard your home and personal belongings with our tailored homeowners insurance policies.
- Condo Insurance: Specialized insurance coverage for condominium owners.
- Renters Insurance: Affordable insurance options for renters.
- Business Insurance: Comprehensive insurance solutions for businesses of all sizes.
- Life Insurance: Provide for your loved ones' future with our life insurance policies.
- Health Insurance: Medical coverage for individuals and families.
- Rec Vehicles Insurance: Protect your recreational vehicles, such as boats and motorcycles.
At Carrie Ratliff State Farm Insurance, we believe in personalized service and tailoring our insurance solutions to meet the unique needs of each client. Our experienced and knowledgeable team, including Cindy, Elizabeth, and Debbie, are dedicated to providing exceptional customer service and support.
Our Mission
Our mission is to be the go-to insurance agency in our community, providing not only insurance products but also a sense of belonging and connection. We strive to be involved, available, and knowledgeable by being dedicated to remarkable customer service. We believe that by taking care of our customers, we are not only providing insurance services but also building long-term relationships based on trust and mutual respect.
Contact Us
To learn more about our insurance products and services, please don't hesitate to contact us. You can call us at (330) 757-0707, text us, or stop by our office at 59 W McKinley Way, Poland, OH 44514-1953. We look forward to serving you and your family.
Customer Experiences with State Farm Insurance
Positive Reviews
The majority of reviewers praised the exceptional customer service, professionalism, and helpfulness of the State Farm insurance agents, particularly Carrie Ratliff and Emily. Many reviewers appreciated the agents' ability to find the best deals and policies that fit their needs. The reviewers also commended the agents' responsiveness, kindness, and courtesy.
Negative Reviews
On the other hand, a few reviewers expressed frustration and disappointment with their experiences. One reviewer felt that the agents were ignorant and did not communicate well, while another reviewer was unhappy with the agency's decision not to renew their policy.