Empowering Smiles, Enhancing Lives
At Texas Orthodontic Specialists, we're dedicated to providing personalized and expert orthodontic care to patients of all ages in the greater Houston area. Our mission is to help our patients achieve a beautiful, healthy, and confident smile that can enhance their overall well-being and quality of life.
Our Philosophy
Our team of highly trained orthodontic professionals, led by Dr. Stephen J. Chen, is committed to delivering exceptional patient care and exemplary customer service. We take pride in creating a warm, friendly, and enriching environment that makes our patients feel at ease and valued. We believe in empowering our patients with knowledge and education to make informed decisions about their orthodontic care.
Our Services
We offer a comprehensive range of orthodontic services, including:
- Invisalign and clear aligner therapy
- Traditional metal and ceramic braces
- Damon System and lingual braces
- Retention and post-treatment care
- Orthodontic appliances and emergency care
- Oral hygiene and preventative care education
Our team of experts uses the latest advancements in orthodontic technology to ensure that our patients receive the most effective and efficient treatment possible. We also offer flexible scheduling and financing options to make orthodontic care accessible to everyone.
Our Team
Our highly skilled and experienced team is dedicated to providing exceptional patient care. Our staff includes registered dental assistants, certified orthodontic assistants, and experienced administrative professionals who are passionate about delivering outstanding customer service.
Our Commitment
At Texas Orthodontic Specialists, we're committed to staying at the forefront of orthodontic advancements and continuing education. We're dedicated to providing personalized care that exceeds our patients' expectations and helps them achieve a life-changing smile.
Overview of Texas Orthodontic Specialists
Positive Feedback
Texas Orthodontic Specialists has received an overwhelming amount of positive feedback from their patients. The staff, including Dr. Chen, Dr. Hsieh, Dr. Luong, and others, have been praised for their kindness, professionalism, and expertise. Patients have expressed their appreciation for the gentle and caring nature of the staff, making them feel at ease during their visits.
Features and Amenities
The office has been commended for its cleanliness, modern technology, and amenities such as screens on the ceiling to distract patients during procedures. The staff has been praised for their thorough explanations of treatment plans and procedures, making patients feel informed and comfortable throughout their orthodontic journey.
Staff and Doctors
Dr. Chen, Dr. Hsieh, Dr. Luong, and the entire staff have been praised for their exceptional service, professionalism, and kindness. Patients have expressed their gratitude for the time and effort the staff takes to address their concerns and answer their questions.
Patient Satisfaction
Patients have reported feeling welcomed, comfortable, and confident in the care they receive at Texas Orthodontic Specialists. The office has been commended for its ability to make patients feel at ease, even for those who are nervous or anxious.
Negative Feedback
Unfortunately, one patient had a negative experience with Dr. Chen and the staff at the Fallbrook location. They reported feeling rushed, ignored, and disrespected during their appointments.