Healing for All: Accessible, Inclusive, Compassionate Care
At Quality Collision & Auto Repair, Inc., we pride ourselves on being the premier body shop on the East End of Long Island, serving the community for over 40 years. Our story began when Charlie and Chuck of Quality Collision & Auto Repair, Inc. opened their doors in Riverhead, New York, offering expert collision repair and body work with a full lifetime guarantee on workmanship.
As the name implies, "quality" is all about the work we do and the customer service we provide. We back that up with a full lifetime guarantee on workmanship. Owners Charlie Johnson and his son, Charlie Johnson Jr., provide top-level work that has resulted in return business throughout the years.
In 2009, a brand-new, state-of-the-art, 6,000 square-foot facility was built to handle more vehicles and provide the latest in automotive repair technology. Quality Collision & Auto Repair, Inc. continues to offer full mechanic repairs on all makes and models. We are I-Car Gold certified, the highest level of certification possible.
Our Services
At Quality Collision & Auto Repair, Inc., we understand the importance of quality workmanship and customer satisfaction. That's why we specialize in:
Collision Repair: We can repair any type of collision damage, from minor dents and dings to heavy body and frame damage, with a full lifetime guarantee on workmanship.
Autobody Work: Our skilled professionals will have your vehicle back to its original form with top-quality work, from professional automotive painting to body damage repair and paint repair.
Mechanical And Auto Repair Work: Our expert mechanics can handle any type of repair, from routine maintenance to major overhauls, on all makes and models, both foreign and domestic.
Car Detailing Services: We offer a range of detailing services, from washes and waxes to interior detailing and paint correction, to keep your vehicle looking its best.
Our Facilities and Equipment
At Quality Collision & Auto Repair, Inc., we take pride in our state-of-the-art facilities and top-of-the-line equipment, ensuring that every vehicle receives the highest level of care and attention.
Why Choose Us
With over 40 years of experience, we have built a reputation for quality work and customer satisfaction. Our expert technicians are I-Car Gold certified, and we offer a full lifetime guarantee on workmanship. We are dedicated to providing exceptional service and care for every vehicle that comes through our doors.
Professionalism and Customer Service
The reviews of Quality Collision are overwhelmingly positive, with all but one reviewer giving a 5-star rating. Customers praise the shop's professionalism, friendliness, and excellent customer service. Many reviewers mention that the owners, Charlie and Eileen, are dedicated to ensuring a smooth and stress-free experience for their clients.
Quality of Work
Reviewers consistently praise the quality of the body and paint work done by Quality Collision. Many mention that their vehicles were returned looking like new, with some even stating that the work was better than expected. Reviewers appreciate the attention to detail and the use of high-quality parts.
Communication and Timeliness
Customers appreciate the shop's prompt communication and timely completion of repairs. Many reviewers mention that they were kept informed throughout the process and that the shop delivered their vehicles as promised.
Highlights
- Super professional, timely, and high-quality workmanship
- Friendly and helpful staff, including Charlie and Eileen
- Excellent communication and customer service
- Return to looking like new with quality body and paint work
- Timely completion of repairs
Limitations
- One reviewer had a negative experience with Charlie's professionalism and punctuality
