Protecting Your Assets, One Policy at a Time.
At Jennifer Wilcox State Farm Insurance, we are dedicated to providing personalized insurance solutions to our clients in Dallas, Texas, and surrounding areas. Our team of experienced insurance professionals, led by State Farm Agent Jennifer Wilcox, has been serving the community since 2003. We take pride in educating our customers about their insurance options and providing them with expert guidance to choose the right policies that fit their budget and protect their assets.
Our Services
Our insurance products include auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. We also offer banking and mutual fund services through FINRA's BrokerCheck. Our team is committed to providing knowledgeable and professional service, helping customers maximize discounts on auto insurance, especially for youthful drivers, and writing homeowners insurance policies for new construction or remodeled homes. We cater to customers who are looking for better coverage or transferring their policies to Texas.
Our Team
Our office team consists of experienced insurance professionals, including Jennifer Wilcox, Suzanne Berger, Christina Hargrove, Rhonda Pedroza, and D'Lynn Irby. Together, we have over 50 years of insurance experience, and we're dedicated to providing personalized service to our customers.
Our Community
Our office is located in the heart of the Lake Highlands community in Dallas, Texas. We feel fortunate to be a part of this neighborhood with a small-town feel in the big city of Dallas. We're proud to be a part of the local community and strive to provide exceptional service to our customers.
Our Mission
Our mission is to help our customers choose insurance policies that protect their assets and fit their budget. We're committed to educating our customers about their insurance options and providing them with expert guidance to make informed decisions. We're dedicated to providing knowledgeable and professional service, and we're always available to answer any questions or concerns our customers may have.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by Jennifer Wilcox and her team at State Farm. The team is praised for their professionalism, responsiveness, and willingness to help customers with their insurance needs.
Knowledgeable and Helpful Staff
Christina, in particular, is mentioned multiple times for her expertise, helpfulness, and ability to provide valuable advice to customers. Other staff members, such as Suzanne Berger, Rosemary, and Jennifer herself, are also commended for their excellent service.
Competitive Rates and Personalized Attention
Customers appreciate the competitive rates offered by Jennifer Wilcox's office, as well as the personalized attention they receive. The team takes the time to understand each customer's unique needs and provides tailored solutions to meet those needs.
Positive Community Involvement
Jennifer Wilcox is mentioned as being active in her community, attending local events, and showing appreciation for her customers. This involvement is seen as a positive aspect of her service.
Consistently High-Quality Service
The reviews are unanimous in their praise for the high-quality service provided by Jennifer Wilcox and her team. Customers appreciate the consistent level of service they receive, even in times of need, such as when filing a claim.