Trust us to get you back on the road!
At Welge Auto Repair & Care, we pride ourselves on being Reno's most honest auto repair shop. Family-owned and operated since 1998, our team of professionals uses only the highest quality products to fix, repair, adjust, or realign your vehicle. We only fix what needs to be fixed, and we guarantee each and every repair.
Our Story
With over 50 years of experience in the industry, our team has been providing top-quality auto repair services to the greater Reno/Sparks area. We are a full-service repair center specializing in providing top-quality service to your vehicle. Our services include everything from regular maintenance, tune-ups, tire replacement, wheel alignment, and more. We promise top-quality workmanship every time, no compromise. Our shops are equipped with state-of-the-art tools to ensure that your vehicle is repaired right the first time, every time.
Our Services
We offer a wide range of auto repair services, including engine repair, electrical services, wheel alignment, suspension and steering, vehicle inspection, and air conditioning and cooling system service. Our team of experts will diagnose and repair any issues with your vehicle, and we guarantee our work.
Why Choose Us
At Welge Auto Repair & Care, we treat your car like it's our very own. Our team of professionals is dedicated to providing top-quality service and ensuring complete customer satisfaction. We are committed to honesty, integrity, and transparency in all our dealings. We promise to only fix what needs to be fixed, and we guarantee each and every repair.
Overall Experience
The majority of customers have had a positive experience with Welge Automotive, praising the honesty, fairness, and expertise of the staff.
Positive Aspects
- Honesty and Integrity: Many customers appreciate the honesty and integrity of the owner, Robert, and the rest of the staff, who are transparent about the repairs and prices.
- Expertise: Customers praise the knowledge and expertise of the mechanics, who are able to diagnose and fix complex problems.
- Reasonable Prices: Many customers appreciate the reasonable prices of the services, often lower than expected.
- Friendly and Helpful Staff: The staff, including Mary and Diana, are described as friendly, helpful, and willing to explain the repairs and answer questions.
- Trustworthy: Many customers trust Welge Automotive with their vehicles, feeling confident that the work will be done correctly and fairly.
Negative Aspects
- Broken Promises: A few customers have had negative experiences, including broken promises and unfulfilled expectations.
- Lack of Responsibility: One customer had a bad experience with a broken-into vehicle, and the shop took no responsibility for the damages.
- Poor Communication: A few customers had issues with communication, including poor explanations of the repairs and prices.
