Quality. Excellence. Pride.
Ideal Auto Glass stands out as a leader in auto glass repair and replacement, serving communities in the Twin Cities and beyond. Founded on a commitment to providing exceptional service, we've become a trusted partner for both insurance companies and vehicle owners.
Exceptional Customer Service
Our team of experienced professionals understands the importance of a seamless and convenient glass repair or replacement experience. We prioritize open communication, clear explanations, and personalized attention to ensure your complete satisfaction. We are passionate about making the process manageable and hassle-free for you.
Expert Repair & Replacement Services
Whether your windshield is chipped, cracked, or entirely shattered, we can swiftly and efficiently handle the repair or replacement. Our technicians are highly skilled and certified to work on all types of vehicles, using only the highest quality materials available.
Here's what sets us apart
- Comprehensive Insurance Expertise: We navigate the complexities of insurance claims efficiently, working directly with your provider to ensure smooth and timely coverage.
- Mobile Service: We bring the repair shop to you, eliminating the need for you to travel.
- Prompt Service: We prioritize efficiency without compromising quality, completing most repairs in under 20 minutes.
- Guaranteed Workmanship: Our lifetime warranty ensures your peace of mind that our repairs are permanent and secure.
Beyond Expectations
Beyond just repairing or replacing your windshield, we aim to deliver a remarkable customer experience. We take pride in our meticulous attention to detail, ensuring the integrity and cleanliness of your vehicle. We also offer competitive pricing and work with all major insurance providers.
Choose Ideal Auto Glass for
- Quality you can trust
- Exceptional customer service
- Professional expertise
- Convenience and efficiency
Experience the Ideal Auto Glass difference!
Overwhelmingly Positive Experience
Ideal Auto Glass has received glowing reviews from its customers. The company's technicians are described as friendly, efficient, and professional. The quality of their work is exceptional, with one reviewer praising Carl's attention to detail and care for expensive vehicles. Another reviewer commended the company's use of quality parts and lack of hidden fees.
Communication and Follow-up
However, one reviewer experienced a disappointing encounter with Ideal Auto Glass. Pa Thao reported that the company failed to show up for a scheduled appointment and did not bother to call to explain the situation. This led to Pa Thao taking his business elsewhere.
High Marks for Service
Despite the one negative review, the majority of customers had a positive experience with Ideal Auto Glass. Many reviewers praised the company's prompt service, reasonable rates, and excellent customer service. One reviewer even referred to Carl as a "customer for life" due to the company's excellent performance.
