At Newport Auto Center, we pride ourselves on being a one-stop shop for all your vehicle's needs. Our team of skilled technicians has decades of combined experience in providing top-notch auto repair services, locksmith services, and more. We understand that a broken vehicle can be frustrating and inconvenient, which is why we strive to get you back on the road quickly and affordably.
Our Story
Our journey began in 1980 when our owner, a skilled mechanic with a passion for fixing vehicles, decided to open his own shop. Today, we are proud to be a trusted name in the Wilmington, Delaware area, serving customers from all over the tri-state region. Our commitment to quality, affordability, and customer satisfaction has earned us a reputation as the go-to auto repair shop in the area.
Our Services
We offer a wide range of services designed to cater to any vehicle's needs. From routine maintenance to major repairs, our team of experts can handle it all. Our services include:
- Auto repair services for all makes and models
- Locksmith services, including key cutting and programming
- AC and heater repair
- Brake services, including brake pad replacements and rotor resurfacing
- Suspension services, including wheel alignments and strut replacements
- Exhaust system repairs
- Check-engine light repairs
- Car AC and heating services
- Engine repairs and replacements
- Transmission and engine repair and replacement
- Water pump repairs
- And many more!
Our Promise
At Newport Auto Center, we promise to provide you with competitive prices, honest estimates, and exceptional service. We understand that fixing your vehicle can be stressful, which is why we strive to make the process as smooth and hassle-free as possible. Our waiting area is equipped with comfortable couches, a television, and complimentary coffee, so you can relax while we work on your vehicle.
Our Mission
Our mission is to provide top-quality automotive services that meet the highest standards of excellence. We strive to build long-term relationships with our customers, based on trust, loyalty, and exceptional customer service. We are committed to staying up-to-date with the latest technologies and techniques, ensuring that our customers receive the best possible service.
Overall Impression
Newport Auto Center has received overwhelmingly positive reviews from customers, with many praising the shop's professional service, fair pricing, and outstanding customer care.
Positive Aspects
- Professional and friendly staff, particularly Jeff and Matt, who are knowledgeable and courteous.
- Fair and competitive pricing compared to other businesses in the area.
- Prompt and efficient service, with many customers praising the quick diagnosis and repair of their vehicles.
- The shop is clean and well-maintained, with a welcoming atmosphere.
- The owners and staff are accommodating and willing to work with customers to find solutions to their problems.
Negative Aspects
- The shop may be busy, and customers may need to call ahead to schedule an appointment.
- One customer mentioned that the shop's social media response can be slow, but this did not detract from their overall positive experience.
