Protecting What Matters Most, One Policy at a Time.
Welcome to Shannon Rikard State Farm Agency in Columbia, SC! My team and I are honored to serve and take care of the people of South Carolina. We take a "hometown" approach, where we strive to know everyone by name! We pride ourselves in excellence when it comes to taking care of our customers. Our goal is to make you feel welcome and important when you need us! We are passionate about educating our customers and making sure we can take care of their individual needs. We do things different here. We consider ourselves to be risk managers and our job is to help you protect what you've worked so hard for.
Our Services
At Shannon Rikard State Farm Agency, we offer a wide range of insurance products to cater to your individual needs. Our insurance products include Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. In addition to these, we also offer other products such as Banking, Mutual Funds, and Annuities. Our team is dedicated to providing you with personalized quotes, and we strive to make the process as smooth and hassle-free as possible.
Why Choose Us
I was born and raised right down the road in Lexington, SC. I graduated from the University of South Carolina with a degree in Business Administration, and immediately went to work for a State Farm agent upon graduation. I'm proud to say I opened up my State Farm agency in 2015 in the place I have always called home! My husband, Preston, and I love anything to do with the outdoors! He is passionate about bass fishing, so we spend a lot of time on Lake Murray! We have 3 young children who keep us busy in our day-to-day lives and we wouldn't have it any other way! We are so fortunate to be surrounded by so much family where we live. We're happy to have a business in the place we have both always called home.
Awards and Community
We are proud to have received several awards and recognition for our service, including the Honor Club and Ambassador Travel Qualifier. We are also proud members of the Midlands Christian Business Directory and are notary public.
Excellent Customer Service and Expertise
The reviews highlight the exceptional customer service and expertise of the insurance agency. The staff, including Ansleigh, Kristin, Shannon, Ashleigh, Joshua, and others, are consistently praised for their helpfulness, responsiveness, and knowledge. They take the time to explain complex insurance concepts, provide personalized service, and offer cost-effective solutions.
Friendly and Caring Agents
The agents are described as friendly, caring, and professional. They are willing to go the extra mile to ensure customers' needs are met, often exceeding expectations. Their warm and welcoming approach makes clients feel valued and supported.
Efficient and Thorough Process
The agency's processes are efficient and thorough, with agents handling claims, policy changes, and other tasks quickly and accurately. They are responsive to customer inquiries, providing timely and helpful responses.
