Protecting Your Future, One Policy at a Time
At Crosby Ins and Fin Svcs Inc, we understand the importance of having comprehensive insurance policies in place to safeguard not only your possessions but also your loved ones' future financial security. As your local Muskegon State Farm Insurance Agent, I, Matt Crosby, am proud to protect our community with dedicated insurance professionals who are passionate about providing customers with the necessary coverage and financial services to protect them from life's unexpected events.
Our Mission
Our mission is to help customers find the right products to fit their needs to provide security for life's uncertainties. We strive to offer a wide range of insurance products and services, including auto, homeowners, condo, renters, business, life, health, pet, and other products. Our goal is to provide excellent customer service and help you achieve peace of mind knowing that your family and assets are protected.
Our Products
We offer a variety of insurance products and services, including:
- Auto Insurance: We offer comprehensive coverage for your vehicle, providing financial protection in the event of an accident, theft, or other unforeseen circumstances.
- Homeowners, Condo, and Renters Insurance: Protect your home, condo, or rental property with our comprehensive coverage, including liability insurance, property damage, and personal effects coverage.
- Business Insurance: We offer a range of business insurance products, including workers' compensation, liability, and property insurance, to protect your business and employees.
- Life Insurance: Ensure your family's financial security in the event of your passing with our life insurance products, offering a lump sum payment to your beneficiaries.
- Pet Insurance: Keep your furry friends healthy and happy with our pet insurance products, providing financial protection in the event of unexpected veterinary expenses.
- Rec Vehicles and Boat Insurance: Cover your recreational vehicles and boats with our comprehensive insurance products, providing financial protection in the event of an accident, theft, or other unforeseen circumstances.
Our Team
Our team of dedicated insurance professionals is committed to providing exceptional customer service and personalized support. We understand that every individual's insurance needs are unique, and we take the time to understand your specific needs and concerns. Our team is passionate about helping you find the right insurance products to fit your lifestyle and budget.
Our Office
Located in Muskegon, Michigan, our office is conveniently located at 1767 E Apple Ave, Muskegon, MI 49442-4275. We are open Monday through Friday from 9:00 AM to 5:00 PM, and we offer 24/7 support by phone and text. Contact us to schedule a virtual meeting or visit our office in person.
State Farm Auto Insurance Reviews
The reviews of State Farm Auto Insurance are a mix of both positive and negative experiences.
Disgruntled Customers
Some customers have had a negative experience with State Farm Auto Insurance. Deb Barringer gave State Farm Auto a 1-star rating and expressed her disappointment with the company's decision to drop her due to two at-fault accidents. She felt that the company did not pay out enough for one of the accidents and that loyalty means nothing to them.
Excellent Customer Service
On the other hand, many customers have had a positive experience with State Farm Auto Insurance. Several reviewers praised the exceptional customer service they received from agent Matt Crosby and his staff. Austin Crothers, Cory Fuller, Neesie Bradham, Jody Calabrese, Barb Palmer, Michael Royale, Linda Allen, Blade Bolduc, Gracie Reinhold, Lisa Lyn Kirk, and Tressa Richards all gave State Farm Auto a 5-star rating. They praised their agents for being knowledgeable, helpful, and patient, and for going above and beyond to assist with claims and provide top-notch customer service.
Agency Experience
In addition to individual agents, several reviewers praised the overall experience of working with the Matt Crosby State Farm agency. They appreciated the agency's welcoming atmosphere and the friendly, family-like treatment from the staff.
