Protecting What Matters Most, One Policy at a Time.
At Jim Walsh State Farm, we take pride in being a trusted insurance and financial services provider in Wilmington, Delaware, and its surrounding areas. Our experienced team, led by Jim Walsh, is dedicated to helping individuals, families, and businesses protect their assets and prepare for the unexpected.
Our Mission
Our mission is to provide personalized insurance and financial solutions that cater to the unique needs of our customers. We believe in building strong relationships, understanding our customers' goals, and providing expert guidance to help them achieve financial security.
Our Services
We offer a comprehensive range of insurance products and financial services, including auto insurance, home insurance, life insurance, health insurance, and more. Whether you're looking to protect your home, car, or family, or planning for retirement, we've got you covered. Our team will work closely with you to understand your needs and provide customized solutions that fit your budget and goals.
Why Choose Us
At Jim Walsh State Farm, we're committed to providing exceptional customer service, expertise, and personalized attention. Our team is dedicated to helping you navigate the complex world of insurance and financial services, ensuring that you receive the best possible coverage at an affordable price. With our office conveniently located in Wilmington, Delaware, we're easily accessible to serve customers from Wilmington, New Castle County, and the entire state of Delaware, as well as our neighbors in Pennsylvania, New Jersey, and Maryland.
Get in Touch
If you're looking for personalized insurance and financial solutions, we invite you to contact us today. You can reach us by phone, email, or by visiting our office. We look forward to serving you and helping you achieve your goals.
Overall Experience
The majority of customers had an excellent experience with Jim Walsh State Farm, praising the staff for their professionalism, knowledge, and exceptional customer service.
Positive Aspects
- Friendly and helpful staff, particularly Kirsten, Jim Dorsey, and Julia Talley-Kearney
- Quick response to questions and concerns
- Ability to find the best policies and rates for customers
- Professional and knowledgeable agents who take the time to explain policies and answer questions
- Efficient and timely service
- Caring and ethical approach to customer service
Negative Aspects
- One customer had a negative experience with Kirsten, describing her as "fake and scheming"
- The same customer accused the office of being unethical and failing to notify them about a policy being at risk of cancellation
- The customer also questioned the authenticity of some reviews, suggesting that they may be written by staff members rather than genuine customers
