Geniune & Honest Auto Repair
Orient Auto Service has been proudly serving the Gresham, Oregon community with reliable and trustworthy automotive repairs since 1980. We are an old-fashioned, family-owned business that prioritizes personal service, integrity, pride, and a commitment to quality in all we do.
Our Expertise and Services
Our team of certified and experienced technicians are experts in diagnosing and repairing all makes and models of Japanese cars and trucks, as well as some Korean vehicles. We offer a wide range of services, including:
Engine Repair
- Check engine light diagnosis and repair
- Gaskets, belts, seals, and fluid management
- Engine replacement and repair work
Brake Repair
- Comprehensive brake inspections and repairs
- Brake fluid exchange and pad replacement
- Repairing pulsating or noisy brakes
Preventative Maintenance
- Oil changes and lubrication services
- Tune-ups and emissions inspections
- Cooling system inspection and repair
Additional Services
- A/C repair and service
- Diagnostic services and repairs for electrical, transmission, and other systems
- Fluid services for essential components like engine oil, transmission, and brake fluid
Our Philosophy and Values
Orient Auto Service values honesty, integrity, and open communication. We believe in building lasting relationships with our customers through personalized service and clear explanations of every repair.
Community and Affiliations
We are proud to partner with reputable organizations that share our commitment to quality and community outreach, including:
- National Institute for Automotive Service Excellence
- DEQ Too
- Gresham Area Chamber of Commerce
- National Automotive Parts Association
- Northwest Automotive Trades Association
- National Federation of Independent Business
- Synchrony Financing
Choose Orient Auto Service for
- Personalized and attentive service
- Experienced and certified technicians
- Comprehensive range of services
- Transparent and honest communication
- Commitment to quality and customer satisfaction
Overall Experience
The overall experience with Orient Auto Service is positive, with many customers expressing satisfaction with the service, professionalism, and quality of repairs.
Quality of Repairs
Customers praised the quality of repairs, mentioning that the work was done efficiently and effectively, with some even stating that they were able to diagnose issues that other mechanics couldn't.
Professionalism
The staff at Orient Auto Service were described as friendly, courteous, and professional, with customers feeling comfortable and confident in their abilities.
Communication
Communication was highlighted as a strength, with customers appreciating the timely and professional updates they received throughout the repair process.
Areas for Improvement
Some customers mentioned that the shop can get booked up quickly, and that they may not always be the most enthusiastic about interacting with customers. One customer also expressed concern about being quoted unnecessary work.
