Caring for your pet, like they're part of our family
Welcome to the Brian Glaeser State Farm Insurance office, your trusted source for all your insurance needs in Naples, Bonita Springs, Marco Island, and the surrounding Florida areas. As a proud State Farm agent since 1991, I am dedicated to providing exceptional service and personalized insurance solutions to individuals and businesses alike.
Our Story
As a Florida State University graduate, I have been committed to serving the community with integrity and excellence. My team of licensed insurance professionals and I are passionate about providing outstanding service and fulfilling our moral obligation to protect what's important to our customers, so they can focus on accomplishing their life goals. Over the years, my agency has qualified for several State Farm awards, including State Farm Ambassadors for Life, State Farm Crystal Excellence, and State Farm Presidents Club.
Our Services
At the Brian Glaeser State Farm Insurance office, we offer a wide range of insurance products and financial services tailored to your specific needs. Whether you're looking for auto insurance, homeowner's insurance, renters insurance, condo insurance, boat insurance, motorcycle insurance, ATV/UTV insurance, life insurance, or business insurance, we've got you covered. We also provide financial services, including banking, mutual funds, and annuities. Our experienced and knowledgeable team is dedicated to helping you navigate the complex world of insurance and finding the right coverage for you.
Our Mission
Our mission is to provide exceptional service, protect our customers' interests, and fulfill our moral obligation to give back to the community. We strive to build long-lasting relationships with our customers, and we're committed to being there for you every step of the way. Whether you're moving to Naples, Bonita Springs, Marco Island, or the surrounding areas, we're here to help you navigate the complexities of insurance and find the perfect coverage for your unique needs.
Get in Touch
If you're looking for a trusted insurance partner, look no further. Contact us today to schedule a consultation, request a quote, or simply to say hello. We're here to help, and we look forward to serving you.
Customer Satisfaction
The majority of customers are extremely satisfied with the service provided by Brian Glaeser's office of State Farm. Terie, Brian Glaeser, and Donna Engel are highlighted for their exceptional knowledge, professionalism, and helpful advice. Many customers have praised the agency for providing smooth transactions, efficient communication, and going above and beyond to meet their needs.
Complaints
Unfortunately, one customer, Brad Allison, had a negative experience with the local office. He was unhappy with the lack of communication and help received after his van was totaled in an accident. He felt that the office was overwhelmed and unable to guide him through the process, leading to frustration and stress.
Service Quality
The majority of customers have praised the agency for its excellent service, with many mentioning the professionalism, knowledge, and friendliness of the staff. Donna Engel and Terie are particularly highlighted for their exceptional customer service. The agency's ability to provide smooth transactions, efficient communication, and personalized service has been consistently praised by customers.
Overall Experience
The majority of customers have had positive experiences with the Brian Glaeser's office of State Farm, with many praising the agency's exceptional service, professionalism, and helpfulness. However, one customer had a negative experience due to a lack of communication and guidance after an accident.
