Your Comfort is Our Business
At Dixon's Service Company, we pride ourselves on being the expert in heating and cooling service for Eastern North Carolina. With 11 years of experience working with HVAC systems in new construction and remodeling projects, we have established ourselves as a trusted partner for local builders and construction companies. Our team of knowledgeable, trustworthy, and experienced technicians is dedicated to providing quality, professional, and punctual service to our customers.
Our Story
Our owner, Ray Dixon, is a local of the Wilmington, NC area and has been doing business with local residents and companies for many years. With his expertise in the field of HVAC system installations and maintenance, Ray has built a reputation for being dependable, reliable, and trustworthy. Our team is committed to saving you time and money by being responsive, communicating well, and providing great value.
Our Services
We offer a wide range of services to meet your heating and cooling needs. From installation and maintenance to same-day service and replacements, we've got you covered. Our services include:
- Heat & Air Conditioning
- Residential & Commercial
- Same-Day Service & Replacements
- 24-Hour Emergency Service
- Installation
- New Construction
- Replacement Units
- Maintenance
- Lower Costs
- Cleaner Air
- Fewer Emergency Services
- Under Warranty
- Dixon's Comfort Club
- Financing
Why Choose Us
At Dixon's Service Company, we value your time and money. We understand that you want to feel comfortable in your home or business, and we're committed to making that happen. With our comprehensive maintenance plan, Dixon's Comfort Club, you can rest assured that your HVAC system is well-maintained and ready to handle any weather that comes its way. Plus, as a member, you'll enjoy same-day service and same-day equipment replacements, as well as 24-hour emergency service.
Our Partners
We're proud to partner with many local builders and construction companies to install, service, and maintain HVAC systems in both residential and commercial spaces.
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of Dixon's Service Company. Many reviewers praised the company's technicians, including Chris, Jackson, Brandon, Kevin, Jonathan, Cedron, and Matthew, for their knowledge, efficiency, and courteousness.
Competitive Pricing and Quality Work
Reviewers were happy with the competitive pricing of Dixon's services, and the quality of work provided. The company's ability to provide fair quotes, expertly repair and install HVAC systems, and provide thorough maintenance services were all mentioned as positives.
Prompt Response and Emergency Services
The company's prompt response to emergency situations, such as AC outages, was appreciated by reviewers. The technicians' ability to quickly diagnose and repair issues, even on weekends and holidays, was seen as a major plus.
Highly Recommended
Overall, the reviews highly recommend Dixon's Service Company for HVAC needs. The company's professionalism, competitive pricing, quality work, and prompt response to emergencies have earned it a 5-star rating from multiple reviewers.
