Doing the job right - the first time
Driven by generations of expertise and a commitment to personalized service, Plain Brothers Auto Service has proudly served the Cleveland community for over 50 years. Family-owned and operated, we believe in building lasting relationships with our customers and treating their vehicles as our own.
Our Team of Experts
Our skilled technicians are certified by the ASE and have years of experience working on all makes and models of vehicles. We prioritize open communication and transparent repairs, ensuring you understand every step of the process.
Comprehensive Services
From routine maintenance to complex repairs and installations, Plain Brothers Auto Service offers a comprehensive range of services, including:
Routine Maintenance & Inspections: Oil changes, tire rotations, tune-ups, belts & hoses, brakes, battery checks, and more.
Engine & Transmission Service: Diagnostics, repairs, and replacements for all engine and transmission components.
Brake System Service: Comprehensive brake inspections, repairs, and replacements to ensure optimal performance.
Electrical & Mechanical Repair: Addressing all electrical issues, from battery problems to complex computer diagnostics.
Tire & Wheel Service: Sales, installation, balancing, and repairs for all types of tires and wheels.
Custom Work: From custom wheel installations to specialized repairs, we cater to your unique needs.
Quality & Transparency
We stand behind our work with a minimum 12-month/12,000-mile warranty on all repairs. We also offer comprehensive diagnostic reports and transparent billing, so you always know what to expect.
Customer Focused Approach
Your satisfaction is our top priority. We offer flexible scheduling options, online estimates, and convenient financing solutions to cater to your busy life. We take the time to explain your options clearly and provide personalized recommendations.
Choose Plain Brothers Auto Service for
- Personalized attention and exceptional customer service
- Expert diagnosis and repairs
- Comprehensive range of services
- Quality workmanship and guaranteed results
- Convenient and flexible solutions
Overall Experience
The reviews praise Plain Brothers for their exceptional customer service, affordable pricing, and honest repairs. The reviewers express gratitude for the shop's willingness to go above and beyond to ensure customer satisfaction.
Staff and Customer Service
The staff, particularly Danielle, is consistently praised for their friendliness, knowledge, and professionalism. The receptionist is also commended for being knowledgeable and helpful. Reviewers appreciate the shop's welcoming atmosphere, which makes them feel like they're part of a family.
Work Quality and Pricing
The reviewers are impressed with the shop's ability to complete repairs quickly and at a fair price. They mention that the prices are reasonable and competitive, making Plain Brothers a great value. The mechanics are also praised for their expertise and attention to detail.
Honesty and Transparency
The reviewers emphasize that Plain Brothers is an honest and transparent shop. They appreciate the shop's willingness to provide detailed information and advice, which helps customers make informed decisions about their vehicles.
Long-Term Relationships
Many reviewers mention that they have been taking their cars to Plain Brothers for years, and the shop has earned their trust. They appreciate the shop's commitment to their customers and the relationships they've built over time.
