Protecting Your Tomorrow, Today.
At Vivian Mora State Farm, we're more than just an insurance agency - we're a family dedicated to making a difference in our communities. Our award-winning team has been proudly serving the people of Central Alabama since 2009, providing a wide range of insurance products and financial services to individuals, families, and small businesses.
Our Mission
Our mission is to be the leading provider of insurance and financial services in Central Alabama, dedicated to making a positive impact in our communities through education, outreach, and community involvement. We're committed to helping our customers manage risk, prevent accidents, and achieve their financial goals.
Our Services
We offer a diverse range of insurance products, including:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer financial services, including banking, mutual funds, and annuities. Our team of experienced agents is dedicated to understanding your unique needs and providing personalized solutions to help you achieve your goals.
Our Story
Our agency was founded in 2009 by Vivian Mora, a dedicated and passionate entrepreneur with a vision to make a difference in her community. With a diverse team of agents from seven different countries, speaking four different languages, we're proud to be pioneers in the Hispanic and New American market. We've developed a mentorship path to recruit and train amazing multilingual financial service professionals in the state.
Our Community
We're proud to be actively involved in our community, collaborating with local programs at schools, colleges, universities, non-profits, City and County Departments, first responders, and area Chambers of Commerce. We're dedicated to bringing risk awareness, accident prevention, and financial literacy to our communities through events, outreach programs, small businesses mentorship projects, and social media campaigns.
Excellent Customer Service
The majority of reviewers praised the agency's customer service, citing friendly, attentive, and knowledgeable staff. Many reviewers highlighted specific employees, such as Giselle, Fabiola, and Jesica, who provided exceptional service.
Positive Experiences
Reviewers commended the agency for its warm and welcoming atmosphere, with many describing their experiences as "pleasant" and "delightful". Several reviewers appreciated the staff's ability to answer all their questions, provide explanations, and offer helpful advice.
Five-Star Ratings
An overwhelming majority of reviewers gave the agency a 5-star rating, citing excellent service, competitive prices, and personalized attention. Many reviewers stated they would highly recommend the agency to others.
Negative Experience
However, one reviewer had a poor experience, citing a cancelled car insurance policy without their knowledge and rude treatment from the staff.
