At University Orthodontics, we're passionate about helping you achieve a smile that says it all. Our team, led by Dr. Jonathan Wells, is dedicated to providing exceptional orthodontic care that combines expertise, technology, and a patient-first approach. We believe that a great smile can open doors, boost confidence, and create unforgettable memories.
Our Philosophy
We understand that every smile is unique, and that's why we take the time to listen to your needs, goals, and concerns. Our commitment is to provide tailored solutions that cater to your lifestyle, budget, and preferences. We're not just about straightening teeth; we're about empowering you with a smile that reflects your personality, confidence, and beauty.
Our Services
At University Orthodontics, we offer a range of services designed to help you achieve a radiant smile:
- Braces: We use the latest technology to create customized braces that are tailored to your unique needs and goals.
- Invisalign: Our Invisalign treatments are designed to give you a smile that's both beautiful and discreet.
- Same-Day Braces and Invisalign: We believe that you shouldn't have to wait for the perfect smile. That's why we offer same-day appointments for braces and Invisalign.
- Low Down Payments: We understand that orthodontic care can be an investment. That's why we offer low down payments to make our services more accessible.
- All-Digital Office: We're committed to using the latest technology to provide fast, efficient, and effective care. Our all-digital office ensures that you receive the best possible treatment.
Meet Our Team
Our team is led by Dr. Jonathan Wells, a board-certified orthodontist with a passion for transformative care. Our Treatment Coordinators, dental assistants, and front desk team are dedicated to providing exceptional patient care and ensuring that your experience with us is nothing short of exceptional.
Community Involvement
We're proud to be a part of the Charlotte community and are committed to giving back through local events, fundraisers, and charity initiatives. If you're part of a non-profit organization, school, or community business that could use our support, we'd love to hear from you.
The majority of reviews from past patients show a mixed bag of experiences with the University Orthodontist. On one hand, some patients had positive interactions with the staff, orthodontists, and technicians, appreciating their warmth, friendliness, and professionalism. For instance, Tonya Arnold and Jenefer Joseph praised the staff's courtesy, politeness, and compassion. Shakira May was particularly grateful for the help of Cierra, who went above and beyond. Natanael Fortunato Sr appreciated the Dr. Ariano's professionalism and the quiet, calming atmosphere of the office.
On the other hand, several patients expressed frustration and disappointment with the quality of care and consistency. April Treadaway, for instance, waited a long time to have her teeth straightened and had a disappointing experience with multiple orthodontists and assistants. She complained of inconsistent service and felt ignored. Jay Lott had a disastrous experience with his treatment, citing chronic changes in orthodontists and assistants, which led to his 18-month treatment taking over 2.5 years. Jaclyn Muckey's experience was also marred by changes in orthodontists and unresponsive staff, leading her to feel ignored and frustrated.
